Guest Services Attendant

Guest Service Attendant

A Guest Service Attendant acts as the primary point of contact for golfers, managing daily operations, tee times, and customer service in a golf shop. Key responsibilities include checking in members/guests, processing sales transactions, maintaining shop cleanliness, and assisting with merchandise inventory. They often manage cart assignments, provide course information, and support tournament operations.

Pay: $16.00 - $17.50 DOE

Key Responsibilities

• Customer Service & Check-in: Greeting golfers, managing reservations, checking in players, and answering phone inquiries.
• Sales & POS Operations: Handling cash and credit card transactions, selling merchandise, and processing rental equipment fees.
• Merchandising & Inventory: Stocking, organizing, and displaying merchandise, as well as assisting with inventory counts.
• Operations & Logistics: Assisting with cart staging, monitoring the tee sheet to control pace of play, and performing opening/closing procedures.
• Expected to assist with food service and carts as needed.
• Maintenance: Keeping the pro shop and surrounding areas clean, organized, and tidy.

Required Skills and Qualifications

• Customer Service Skills: Strong communication skills and a friendly, helpful demeanor.
• Golf Knowledge: Understanding of golf rules, etiquette, and terminology. Technical Proficiency: Ability to use POS (Point-of-Sale) systems and reservation software.
• Flexibility: Availability to work, including weekends, evenings, and holidays.

Extra Information

• Use of cell phone prohibited while on duty.
• Complimentary golf while employed by Chandler Park GC.
• Typical Physical Demands - Standing for long periods. Lifting, pushing, or pulling merchandise and golf bags.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.