Remote Operations Center (ROC) Operator

Together, we own our company, our future, and our shared success.

As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.

Company : Black & Veatch Corporation

Req Id : 117474

Opportunity Type : Staff

Relocation eligible : Yes

Full time/Part time : Full-Time

Project Only Hire : No

Visa Sponsorship Available: No

Why Black & Veatch?

At Black & Veatch, you’ll be part of work that matters—designing, creating, and building the infrastructure communities rely on every day, from concept through execution.

We care about how the work gets done as much as what we build. Safety is built into every decision, and people look out for each other—speaking up, collaborating, and doing the right thing because it affects real lives.

You’ll work alongside teams solving complex challenges and turning ideas into solutions that perform in the real world—gaining hands-on experience across projects, technologies, and disciplines.

Ownership shows up in how we work. We take responsibility for outcomes, follow through on commitments, and take pride in what we deliver. As a 100% employee-owned company, employees share in the long-term success we build together.

With flexible ways of working and meaningful development opportunities, you’ll build a career you can be proud to stand behind.

The Team

Black & Veatch's Asset Management Team focuses on helping clients plan, operate, maintain, monitor, rehabilitate, and replace their assets in the right way at the right time. The result is that clients optimize asset performance, manage risk, and drive down operational, maintenance, and capital costs. The Remote Operations Center Team is a specialized group responsible for operating and monitoring assets for clients as well as documenting and tracking progress of maintenance related work.

The Opportunity

This position is an Operator position based in the Black & Veatch World Head Quarters building in Overland Park, Kansas. The Operator working 12 hour shifts, will be operating and monitoring assets for clients as well as documenting and tracking progress of maintenance related work. This individual will report to the ROC Manager.

Key Responsibilities

• Perform real-time operations of distributed asset power generation technologies in the Remote Operations Center (ROC).
• Interface with multiple parties for identification, diagnosis, and resolution of site operations and maintenance problems, including the site O&M team, site owner, regulatory agencies, and B&V leadership.
• Engage in multiple aspects of ROC responsibilities including communications with clients as well as internal team members to maintain contractual obligations.
• Follow and operates to scheduled energy dispatch instructions.
• Follow process and procedures for both site-specific projects and the Remote Operations Center.
• Stand watch in rotational shift work developed in coordination with the ROC Manager.
• Assist with Monitoring & Diagnostics (M&D) teams using predictive analytics for proactive monitoring of power generation, renewables, process industries, and generation assets.
• Perform functions requiring intermediate knowledge of distributed energy systems and use of control applications, standards, and document control process/procedures in support of remote operations.
• Help mentor and develop less experienced team members.

Management Responsibilities

Individual Contributor

Preferred Qualifications

• Associate degree or trades/vocational experience preferred.
• 2 or more years of Operator related work experience.
• Previous operations experience related to Battery Storage, Solar, Wind, Simple Cycle Thermal Generation, or Combined Cycle Thermal Generation.
• Control Room Operator experience preferred
• Basic industry knowledge and technology trends
• Demonstrated knowledge of Power Plant systems and processes
• Basic knowledge of NERC responsibilities
• Basic knowledge of construction and constructability practices and principles

Minimum Qualifications

• High School Diploma Required
• All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.

Work Environment and Physical Demands

• Performs functions requiring intermediate knowledge of distributed energy systems (solar systems) and use of control applications, standards, and document control processes/procedures in support of remote operations.
• This position should have skills in Microsoft Office applications as well as various HMI and Operating platform software.
• This position would require working in a typical office environment.
• The position may entail prolonged periods of sitting and computer use, and the professional would ideally be able to maintain focus and attention to detail throughout the entire shift.
• The schedule for this role includes rotating 12-hour shifts, includes both days and nights. Holiday, weekend, and storm coverage shifts are also required and assigned.

Competencies

Being resilient

Builds networks

Collaborates

Communicates effectively

Courage

Cultivates innovation

Customer focus

Decision quality

Demonstrates self-awareness

Salary Plan

ENS: Eng & Technical Specialties

Job Grade

015

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Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy.

Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program.

To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time.

A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program.

We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of the success through stock ownership.

By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.

BVH, Inc., its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.

Notice to External Search Firms : Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs.