Guest Experience Massage Therapist - Aulani, A Disney Resort & Spa (Hiring Immediately)

Come and join the magic with Aulani, A Disney Resort and Spa! We are looking for a part-time Massage Therapist.

Perks and benefits may include:

• Tuition paid upfront at network schools
• Free lunch
• Free parking
• Free theme park admission and much more!

Part-Time Massage Therapist- Responsible for providing exceptional guest service while providing massages/other related services to guests for therapeutic and remedial reasons, administering body conditioning treatments by applying various approved substances to the guests body.

Responsibilities :

• Provide consistent professional massage treatments in accordance with Spa protocols and accepted certification practices
• Ability to properly apply alcohol, lubricants and other substances to the guests body
• Ability to massage body by properly kneading, rubbing and stroking the flesh to stimulate circulation, relax tight muscles and provide other beneficial effects
• Properly care for equipment and us proper amounts of products to be cost effective
• Possess complete knowledge of all services and products while educating and training guests.
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
• Perform prep work and properly clean and restock room as required
• Actively promote spa, treatments, services, sessions and retail as well as programs and promotions
• Handle guests questions and concerns professionally and courteously
• Provide accurate and immediate responses to all requests by guests ensuring complete guest satisfaction
• Regularly attend/participate in and support ongoing training to continue to be knowledgeable about current spa trends
• Must be able to perform all massage treatments offered by Resort spa

Basic Qualifications :

• Licensed Massage Therapist with the State of Hawaii
• Must have enthusiasm and possess excellent guest service skills
• Excellent communication and listening skills
• Previous experience in a Spa or Hotel environment
• Previous experience with ability to handle difficult/sensitive situations with minimal/no supervision
• Ability to confidently utilize service recovery methods
• Proactive in anticipating guest needs
• Knowledgeable about Resort and surrounding area
• Must be at least 18 years of age to be considered for this role

Preferred Qualifications:

• Previous Massage Therapist experience preferred
• Basic computer knowledge

Additional Information :
SCHEDULE AVAILABILTY
Part-Time: Must be available for a minimum of 3 full days of availability, including one weekend day (Saturday or Sunday). Must be available to work up to 40 hours per week during training.

SUBMITTING YOUR APPLICATION
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The pay rate for this role in Hawaii is $15.50 per hour, plus commission and gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: benefits.