Quality Assurance Analyst

*This position is open to candidates who currently reside in Michigan. Applications from individuals outside of Michigan will not be considered. * Join Our Team as a QA Software Analyst at Ninth Brain! Are you ready to play a vital role in ensuring the quality and reliability of innovative software solutions? Ninth Brain is seeking a detail-oriented QA Software Analyst who is more than just a tester—they are a quality champion dedicated to enhancing our platform and delivering an exceptional user experience. As a QA Software Analyst , you will: E nsure Software Excellence – Identify, document, and track bugs while ensuring our platform meets the highest quality standards. C ollaborate with Developers – Work closely with our development team to understand features, troubleshoot issues, and improve product performance. Conduct Thorough Testing – Execute manual and automated test cases across various environments to validate functionality, usability, and security. Drive Continuous Improvement – Provide valuable feedback to refine processes, enhance efficiency, and ensure seamless user experiences. Maintain Ninth Brain’s Standard – Uphold our commitment to delivering a reliable, user-friendly, and innovative platform. If you have a passion for quality assurance, an eye for detail, and a commitment to delivering outstanding software solutions, we’d love to have you on board! Join us and be a key part of a company that values precision, collaboration, and continuous improvement. Primary Responsibilities: Quality Assurance & Testing: Develop and execute comprehensive test plans, test cases, and test scripts to identify defects and ensure that our software meets all quality standards. Collaboration: Work closely with Project Managers, Developers, and Designers to understand project requirements, provide feedback, and ensure smooth integration of new features. Problem Solving: Identify, document, track software defects, and work with the defect, and work with the development team to troubleshoot and resolve issues promptly. Process Improvement: Continuously improve QA processes by incorporating industry's best practices and emerging trends in software testing. Reporting: Provide detailed and clear reports on testing outcomes, including bug severity and potential impact, to facilitate informed decision-making. Client Focus: Ensure that the final product aligns with client expectations and enhances overall user experience. What's required... Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience) 4+ year of experience in software testing or quality assurance 2+ years of experience working remotely Strong knowledge or QA methodologies and testing types Experience gathering requirements from stakeholders to define clear testing objectives Proficiency in debugging techniques to troubleshooting issues effectively Familiarity with Agile methodologies Experience with testing in the .NET framework Understanding of DevOps practices and their role in the software development lifecycle Detail-oriented with a passion for improving product quality Strong problem-solving skills and a collaborative mindset Excellent analytical and communication skills Ability to work effectively in a fast-paced, team-oriented environment Self-motivated, results-driven, and able to perform well under pressure Even better, if you have.. Certified Software Tester or Quality Engineer Certificate Proficiency with Jira Platform Experience in the EMS Industry Experience with API testing tool (e.g. Postman, Hoppscotch) Hands-on experience with test automation tool (e.g. Playwright) Does this sounds like you? Apply today! What you'll get... Competitive salary $60,000- $68,000 Medical, dental, and vision coverage 401(k) retirement plan with company matching Parental Leave Disability Insurance Group and Voluntary Life Insurance A generous schedule of paid holidays, including your birthday, summer Friday program, and PTO Monthly stipend to offset phone and internet services for working remotely Monday to Friday schedule except when traveling for tradeshows Work from the comfort of your home office Stay connected with the team via phone, Zoom chat, and scheduled meetings Fun in-person company quarterly outings Ninth Brain is a professional services firm that enables first responder organizations to focus on what’s important: less on paperwork and more on saving lives. Launched in 2001, Ninth Brain is a Michigan-based software company that has developed a suite of tools that provides a centralized solution to help organizations with maintaining their daily operations. These tools include tracking required credentials, providing a robust learning management system, creating forms/checklists, managing workforce scheduling, and much more.