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Salesforce Support Triage Lead (Associate Director)

Fitch Ratings

Fitch Ratings in Chicago seeks a Salesforce Support Triage Specialist – Associate Director to elevate BRM efficiency. You will rapidly diagnose, classify and route Salesforce issues, serving as the front face of Salesforce Support for a global BRM audience. You will document steps, maintain clear SLAs, and collaborate with Salesforce, QA, and Enablement teams while building knowledge bases to prevent repeats and improve user outcomes. #J-18808-Ljbffr Fitch Ratings

Vacancy posted 2 days ago
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