Audio Visual Engineer

Marlborough, Massachusetts, United States Job Description IPG Photonics is seeking a motivated and hands-on Network Administrator (UC/AV) to join our global Network and Telecommunications team . This role supports a dynamic, high-tech manufacturing environment and is responsible for the deployment, operation, and support of enterprise audio-visual and collaboration technologies, along with first-level escalation support for the global network. The primary focus of this position is the ownership and day-to-day support of AV and unified communications solutions across conference rooms, training spaces, and special events. A key initial initiative for this role will be supporting IPG’s migration from Cisco-based video conferencing platforms to Microsoft Teams Rooms . The ideal candidate is a reliable self-starter with strong troubleshooting skills, a hands‑on approach, and the ability to support business‑critical collaboration systems in a global enterprise environment. Key Responsibilities Provide initial troubleshooting and triage for network‑related operational incidents; escalation to Level 2 or engineering teams when advanced networking support is required Serve as a subject matter expert (SME) for enterprise audio‑visual and conference room technologies Support, maintain, and help standardize Microsoft Teams Rooms and legacy Cisco video conferencing environments Deploy, operate, and maintain AV systems in conference rooms and training areas, including displays, microphones, cameras, speakers, DSPs, and control systems Work closely with the Unified Communications team to support conference room operations, issue resolution, and technology improvements Provide hands‑on AV support for executive meetings, large events, training sessions, and other special events Develop, document, and help enforce global AV standards and best practices Become the SME for IPG’s network monitoring and alerting tools Maintain accurate and up‑to‑date documentation for AV systems, standards, and operational procedures Requirements Mid‑level experience supporting unified communications, AV systems, and enterprise network environments Network+ certification or equivalent practical networking experience Strong experience supporting Microsoft Teams Rooms ; familiarity with Cisco video conferencing solutions preferred Experience with digital signal processors (DSPs), microphones, amplifiers, speakers, projectors, and display technologies Dante certification or hands‑on experience with audio-over‑IP solutions AVIXA CTS certification or equivalent AV industry experience Experience supporting technology integrations related to mergers and acquisitions is a plus Strong troubleshooting skills and ability to support live, business‑critical, and executive‑facing environments IND123 #ZR Location(s) 377 Simarano Drive, Marlborough , Massachusetts 01752 , United States Employment Type Exempt Wage Information MA: $93,039 - $108,158 US Benefits Information Pay Range : The pay range on this posting applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location posted, the applicable range could differ. Actual starting pay is determined by a number of factors including relevant skills, qualifications, and experience. Other Compensation : Employees in this role are eligible for additional rewards which could include: Annual Discretionary Bonus or Sales Bonus as Applicable Benefits Provided : All Regular* US employees receive: Paid vacation time accrued based on years of service *Prorated for reduced hour schedules Additional Benefits Offered : IPG also offers access to: Medical, dental, and vision insurance plans with options for HSA/FSA Dependent Care FSA Paid Basic Life and AD&D Insurance Short-term and Long-term Disabilityinsurance 401(k) plan with Company matching Employee Stock Purchase Plan (ESPP) Tuition Reimbursement Program Employee Assistance Program (EAP) Adoption Assistance Pet Insurance Bright Horizons Backup Care Bright Horizons College Coach *Benefits eligibility may differ by program for reduced hour schedules undefined #J-18808-Ljbffr