Director Of Housekeeping

Job Description

Job Description

About Us
One Source Hospitality Solution separates itself from the competition by focusing exclusively on the hospitality sector. Through continual investment in our people, our technology, our processes, and our culture of accountability, we deliver exceptional service valued by elite clients across the country.

Summary

One Source Hospitality Solution is seeking a Director of Housekeeping to lead one of the most vital departments in delivering an unforgettable luxury guest experience. This role holds full accountability for the strategic vision, operational excellence, and daily leadership of the Housekeeping department. The ideal candidate is a polished hospitality professional with a proven track record in luxury resort environments and expertise in Forbes Travel Guide service standards.

Responsibilities

• Oversee all housekeeping operations for a high-volume luxury resort.
• Lead, mentor and develop a diverse housekeeping team to ensure excellence.
• Cultivate a culture of accountability, service excellence, and continuous improvement
• Conduct performance reviews, coaching, and disciplinary action as needed
• Lead daily briefings to communicate VIP arrivals, special requests, and operational priorities
• Manage inventory and procurement of guest amenities, linens, cleaning supplies, and equipment
• Manage seasonal staffing fluctuations typical of a resort destination (ski season, summer peak, shoulder seasons)
• Conduct regular property walk-throughs and audits of guest rooms and public spaces
• Track and respond to guest feedback related to cleanliness and room presentations
• Ensure compliance with OSHA, health department, and environmental regulations
• Develop and manage the annual housekeeping department budget
• Monitor labor costs, productivity standards, and cost-per-occupied-room metrics
• Approve payroll, purchase orders, and vendor contracts
• Prepare monthly reports on departmental KPIs for senior leadership

Qualifications

• Minimum 5 years of progressive housekeeping leadership experience, including at least 2 years as a Director or Assistant Director of Housekeeping.
• Proven ability to manage, diverse teams in a fast-paced, seasonal resort environment.
• Demonstrated leadership skills in team supervision, staff training, and management of housekeeping teams.
• Excellent organizational, communication, and problem-solving skills
• Ability to work a flexible schedule based on operational and seasonal demands
• Forbes Travel Guide training and/or certification required
• Bilingual (English/Spanish) a plus.

Physical Requirements
This role requires the ability to stand, walk, and climb stairs for extended periods, along with the ability to lift and carry up to 25–35 lbs, bend, kneel, reach, and perform repetitive motions. Exposure to seasonal mountain weather.

Benefits

• Compensation $120,000 annual salary 
• Relocation Assistance
• Medical and Dental
• 401K
• Unlimited PTO
• Career growth opportunities 

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

One Source is an E-Verify employer.

The Director of Housekeeping duties are not limited to the responsibilities outlined in this job description. Management reserves the right to assign additional tasks and duties as needed to support operational requirements.