Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I launched our agency in December 2016, building on years of experience with State Farm as a team member, Agency Field Specialist, and Marketing Analyst. With over a decade in the insurance industry, Ive cultivated a team of four full-time professionals who are dedicated to making a difference for our customers and community.

We believe in rewarding hard work and fostering a supportive, engaging work environment. Our team members enjoy three weeks of paid time off annually, plus opportunities to earn additional rewards like lunches, dinners, and gift cards through in-office promotions.

As a lifelong Livingston County resident and active community leader, Im deeply invested in the people we serve. Im a proud graduate of Brighton High School and Central Michigan University. My commitment extends beyond the office as a football coach at Brighton High School for 25 years and coach of the Girls Flag Football Team. I also serve on the Howell Area Chamber of Commerce Board of Directors and the Executive Board for Work Skills Foundation.

Our office culture is built on a people-first philosophy, where community impact and personal growth are top priorities. We treat our team like family, celebrate successes together, and focus on creating a positive and collaborative work environment. Joining our team means becoming part of a supportive group that values hard work, teamwork, and making a meaningful difference.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Brandon Krugh - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.