Quality Systems Coordinator

Melissa Owens | President  

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Allied Search Partners  

Allied Search Partners is back by two decades of healthcare staffing excellence. We are a trusted healthcare staffing firm supporting laboratories, dermatology & GI office laboratories, medical and dental organizations and offices nationwide. Offering long term/permanent placement, temporary and filling in/coverage staffing.  

We partner with private organizations and corporate healthcare organizations to provide reliable, well-supported temporary and permanent professionals—while prioritizing fair pay, consistency, and respect for our workers’ time. Our team offers 24/7 scheduling support and access to shifts through our efficient temp scheduling application. Unlike traditional staffing agencies that push one-off shifts to large candidate pools, we focus on long-term relationships with both our healthcare facilities and our workers. In addition to our temporary/emergency coverage staffing, we offer long term permanent specialized recruitment in healthcare.  

Job ID: 3668652

Job Title:  Quality Systems Coordinator

Location:  South Westchester County, NY

Shift:  Day Shift - Monday to Friday, 9am to 5pm

Essential Functions and Responsibilities Includes the Following:  

• ​​Ensure the delivery of high-quality department/clinical services in compliance with regulatory standards. 
• ​Maintain a safe environment for both employees and patients. 
• ​Monitor compliance with accrediting agencies and ensure all documentation meets required standards. 
• ​Oversee staff competency, orientation, training, and ongoing education. 
• ​Participate in committees, task forces, and special projects as needed. 
• ​Work collaboratively with interdisciplinary teams to support initiatives. 
• ​Foster positive employee relations and customer service while ensuring adherence to behavioral standards. 
• ​Serve as a change agent to support hospital initiatives and technological advancements. 
• ​Maintain effective communication within and outside the department. 
• ​Analyze business and clinical workflows to optimize system functionality. 
• ​Design database queries and generate reports using appropriate tools. 
• ​Review and ensure compliance with the laboratory’s Quality Management System (QMS). 
• ​Ensure compliance with CLIA, CAP, NYS and other applicable regulatory and accreditation requirements. 
• ​Review and coordinate with supervisors to develop and update Standard Operating Procedures (SOPs) to align with best practices and regulatory guidelines. 
• ​Conduct internal audits and facilitate external inspections, including CAP and state health department audits. 
• ​Investigate and resolve non-conformities, implementing corrective and preventive actions (CAPA). 
• ​Monitor and evaluate quality control (QC) data, proficiency testing (PT) performance, and laboratory indicators. 
• ​Conduct root cause analysis (RCA) for quality issues and ensure corrective actions are implemented. 
• ​Review and analyze incident reports, deviations, and complaints to drive quality improvements. 
• ​Ensure documentation of quality assurance activities and maintain quality records. 
• ​Provide ongoing training to laboratory staff on quality policies, best practices, and regulatory updates. 
• ​Work with department supervisors to organize competency assessments and continuing education to maintain staff proficiency. 
• ​Collaborate with department leads to ensure adherence to quality and safety protocols. 
• ​Identify opportunities for process optimization and workflow improvements. 
• ​Lead quality improvement initiatives. 
• ​Perform risk assessments and implement strategies to mitigate potential errors in laboratory testing. 
• ​Serve as the primary liaison for quality-related communications between laboratory leadership, staff, and external regulators. 
• ​Prepare and present quality performance reports to leadership. 
• ​Maintain awareness of industry trends and regulatory changes that may impact laboratory operations. 
• ​Compile Monthly Quality Reports to present for Medical Director review.  
• ​Strong understanding of laboratory regulatory and accreditation standards (CLIA, CAP, NYS). 
• ​Proficiency in quality management principles, root cause analysis 
• ​Excellent problem-solving, analytical, and decision-making skills. 
• ​Strong written and verbal communication skills for policy writing, reporting, and training. 
• ​Ability to manage multiple projects, prioritize tasks, and work collaboratively across departments. 
• ​Experience with Laboratory Information Systems (LIS) and data analysis tools. 
• ​Flexible Scheduling for Audits and Off shift reviews.  
• ​Perform additional duties as assigned to support departmental and organizational goals. 

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Education & Experience Requirements  

• ​​Bachelor's degree in Medical Laboratory Science, Biology, Chemistry, or a related field (required). 
• ​ASCP, or equivalent certification as a Medical Laboratory Scientist (MLS) or Medical Technologist (MT), NYSDOH license (preferred). 
• ​Minimum of 3-5 years of clinical laboratory experience, with at least 1-2 years in a quality or compliance role.​