Security Supervisor
Wage: $20.00/ hour
Requirements:
- Minimum of 2 years of supervisory experience
- Valid driver certification
- Ability to stand for extended periods of time
- Ability to walk long distances
- Ability to conduct foot patrols both indoors and outdoors
- Strong customer service skills
ESSENTIAL FUNCTIONS
* Functions as a supervisor of Security Officers, Lead Officers, and other
company personnel assigned to one or more posts at client site(s); acts to
ensure that all post orders are followed, that established rounds are
completed, and that required reports are filed; notifies proper authorities
and client in emergency situations.
* Coaches and disciplines personnel as appropriate; seeks advice from company
management or designated representatives as appropriate; meets personally
with employees and documents coaching and disciplinary actions.
* Trains Security Officers and other company personnel; reviews post orders and
other details of assignments with subordinates.
* Assists in the submission of payroll and personnel information to the company
as designated.
* In conjunction with company management or designated representatives ensures
adequate coverage of all posts and positions.
- Prepares, files, and submits various reports as required.
- Inspects posts as scheduled and meets with subordinates to outline tasks and
responsibilities.
* Meets with client representatives as scheduled or as needed to provide
assurance that all security requirements are being met and to provide quality
customer service.
* As assigned, in accordance with applicable company policies and procedures
and in compliance with state and federal laws, carries out supervisory duties
that can include some or all of the following: interviewing, orienting and
training employees; planning, assigning, and directing work; coaching and
appraising performance; rewarding and disciplining employees; addressing
complaints and resolving problems; and, making hiring and termination
recommendations.
* May perform the duties of a Security Officer in accord with post orders and
company policy.
Education/Experience: High School Diploma or G.E.D. and 2 years of related
experience, or an an equivalent combination of education and experience
sufficient to perform the essential functions of the job, as determined by the
company. Minimum 2 years of experience in retail preferred.
Competencies (as demonstrated through experience, training, and/or testing):
* May be required to hold and continue to meet the requirements for any
applicable state, county and municipal license for Security Officers.
* Knowledge of security operations with an emphasis on patrol, inspection and
response services.
- Knowledge of supervisory practices and procedures.
- Ability to provide positive direction and motivate performance.
- Understanding of a variety of security and safety devices and controls.
- Ability to learn quickly and carry out instructions furnished in written,
oral, or diagrammatic form.
- Ability to track and maintain schedule assignments.
- Ability to be an effective team member.
- Ability to maintain professional composure when dealing with unusual
circumstances.
- Courteous telephone manner.
- Ability to adapt to various sites and changes in post procedures.
- Ability to write routine correspondence, including logs and reports.
- Good organizational skills.
- Strong customer service and results orientation.
- Strong interpersonal skills, with the ability to interact effectively with
clients, at various social levels and across diverse cultures.
WORKING CONDITIONS (Physical/Mental Demands)
With or without reasonable accommodation, requires the physical and mental
capacity to perform effectively all essential functions. In addition to other
demands, the demands of the job include:
* Maintaining composure in dealing with authorities, executives, clients, staff
and the public, occasionally under conditions of urgency and in pressure
situations.
* May be exposed to stressful situations, such as challenging individuals who
are in or approaching an unauthorized area.
* Must undergo and meet company standards for background and reference checks,
controlled substance testing, and behavioral selection survey, in addition to
any mandatory licensing requirements.
- Directing and disciplining staff in a positive manner.
- May be required to work overtime without advance notice.
- Required ability to handle multiple tasks concurrently.
- Keyboarding, basic computer usage, and operating controls.
- Seeing, hearing, speaking and writing clearly in order to communicate with
employees and clients, observe and report incidents, and direct others.
* Frequent sitting, standing, and walking, which may be required for long
periods of time, and may involve climbing stairs and walking up inclines and
on uneven terrain.
* Occasional reaching with hands and arms, stooping, kneeling, crouching and
crawling.
* Frequent lifting and/or moving up to 10 pounds and occasionally up to 25
pounds.
- Close vision, distance vision, and ability to adjust focus.
- Regular use of vehicle for the performance of duties.
- On occasion may be required to perform stressful and physical activity.
- Depending upon assignment may be exposed to inclement weather or be required
to work in environments or under conditions that require the use of
protective gear and devices and/or awareness of personal safety and safety of
others.
* May be exposed to or required to handle sensitive and confidential
information.
Securitas is committed to diversity, equity, inclusion and belonging in the
workplace. All qualified applicants will receive consideration for employment
without regard to race, color, religion, age, sex, sexual orientation, gender
identity, national origin, disability, status as a protected veteran, or any
other applicable legally protected characteristic.
##CAHP
Securitas employees come from all walks of life, bringing with them a variety of
distinctive skills and perspectives. United through our common purpose, we
provide the security needed to safeguard our clients' assets and people. Our
core values - Integrity, Vigilance and Helpfulness - are represented by the
three red dots in the Securitas logo. If you live by these values, we’re looking
for you to join the Securitas team.
Benefits include:
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work
Additionally, some populations may have the availability of accessing earned
wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be
available either through a combination of vacation and sick time or under a PTO
policy, depending on local requirements. Benefits may be different for union
members.
Our Company Mission:
Securitas’ mission is to protect homes, workplaces, and communities by providing
the security services they need to protect their assets, safeguard their people,
and maintain their ability to generate profits.
Our Values:
Securitas’ core values - Integrity, Vigilance and Helpfulness - are the
foundation for our employees to build trust with customers, colleagues, and the
surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their
premises and valuables. We don’t compromise on integrity and create an open
forum for our employees and customers to voice opinions, report improprieties,
and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and
often notices things that others don’t. Their vigilance is necessary in order to
be aware of potential risks or incidents that may take place on our customers’
premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always
ready to help if an incident occurs that requires intervention regardless of
whether or not it is directly related to their job.
