Universal Banker (Teller/CSR)

Job Description

Job Description

Description:

The Universal Banker is responsible for delivering exceptional customer service while performing a variety of banking functions, including teller transactions, account opening, relationship building, and financial product referrals. This role serves as the primary point of contact for customers, helping identify financial needs and recommending appropriate banking solutions to enhance customer satisfaction and deepen relationships.

Requirements:

Education & Experience: High School Diploma or equivalent, must have at least 1-year cash handling experience, customer service and sales experience in a financial institution or retail environment. Previous banking/teller experience is preferred.

Skills: Demonstrated excellence in customer service, communication, and interpersonal relations. Ability to understand and apply banking regulations, policies, and procedures; maintain accuracy in cash handling and transaction processing; follow detailed instructions; effectively manage multiple priorities in a fast-paced environment; and utilize basic computer applications and banking systems.

Benefits: We offer an outstanding pay and benefit package, as well as an excellent working environment with opportunity for growth.

• 401(k)
• 401(k) matching
• Bereavement leave
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid orientation
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance
• Volunteer time off

About Sawyer Savings Bank

For more than 150 years, Sawyer Savings Bank has been a trusted financial partner to individuals, families, and businesses throughout the Hudson Valley. Built on a foundation of stability, accountability, and community, we remain committed to delivering personalized, relationship-focused banking and exceptional customer service. As we approach our 155th anniversary in 2026, our mission remains the same: earning trust through dependable service, understanding our customers’ needs, and helping our communities thrive.

If you are looking to build a meaningful career with an organization that values integrity, teamwork, and community impact, we encourage you to apply. Join a team where relationships matter, contributions are valued, and your work helps make a difference every day.

Work Location: In person