RN - LTC

Customer Service RepresentativeWe are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional support to our clients and ensuring their needs are met effectively and efficiently.ResponsibilitiesAssist customers with inquiries and resolve issues via phone, email, and chat.Provide detailed information about products and services.Document customer interactions and maintain accurate records.Handle returns, exchanges, and customer feedback professionally.Collaborate with team members to enhance customer satisfaction.QualificationsHigh school diploma or equivalent.Previous customer service experience is preferred.Strong communication and interpersonal skills.Ability to work in a fast-paced environment.Proficiency in computer applications and customer management systems.This position requires availability for Monday or Friday shifts, from 6 AM to 6 PM. Overtime work may be assigned but is not guaranteed.We are committed to fostering a supportive and positive work environment. If you are enthusiastic about helping others and meet the qualifications outlined above, we encourage you to apply.