Credit Admin Analyst

Job Title

This role will support the Mid Corporate Banking team in Atlanta on a variety of credit administrative tasks.

Job Description

Maintains and updates credit files, the Credit Administrative Specialist will take ownership and accountability for the overall credit file maintenance process. Scans hard copy financial reports submitted by client. Adds periodic financial reporting received from clients and internal documents such as approval memos, appraisals, etc. Coordinates with CBCS on document exceptions. Coordinates with Risk Management group to provide data for quarterly compliance testing.

Maintains FaCT Database and assist with Exception Management. Receive financial reporting from Portfolio Managers or Credit Analysts and update FaCT to reflect receipt. Pulls financial reporting from Intralinks or Syndtrack (when available) and update FaCT. Coordinates with Portfolio Managers and Credit Analysts to update FaCT to reflect completed annual reviews. Runs reports (primarily FaCT and ORA) and proactively follow-up with PM's, CA's and PM TL on coming due items along with past due items and other exceptions. Provides email reminders to clients regarding due dates for upcoming and/or past due reporting requirements.

Assists with the CRM Dashboard New Client Set-Up. Set-up FaCT evaluation requirements including financial reporting requirements, covenants and the annual review requirement. Updates Tracking Questions (including Country of Risk, ESE, etc.) Ensures industry codes are correct for identification and tracking purposes. Properly identifies Leverage Lending, Sponsor Owned accounts as well as multi-bank and SNC credits along with named agents.

Completes the spread request forms and submit financial statements to Credit Services (i.e. spreading group) as requested by Portfolio Managers or Credit Analysts.

• Complete loan originations packages as part of the underwriting and modification of credit exposures and annual reviews to include terms and conditions of credit requests, manage stages of loan origination packages to completion.
• Serve as liaison with various loan operations, Anti Money Laundering, flood compliance and other product partners during the loan closings, renewals and other credit actions
• Complete various system setups of accounts for loan borrowers, guarantors, other loan parties and counterparties and provide required business formation documentation as needed
• Complete post close activities including various financial and reporting ticklers, post-closing checklist, general tracking, new business triggers, establishing and revising annual review dates, assist with upload of documentation for leveraged lending requirements.
• Coordinate and perform certain data quality checks for Probability of Default rating and corresponding facility ratings in systems of record.

Requirements

• Minimum two years working experience in Commercial Banking. preferred experience working with syndicated credit exposures
• Good knowledge of the credit process, loan documentation and collateral.
• Excellent written and verbal communication skills
• Ability to interact with all levels of employees, including senior executives
• Has a clear sense and ability of when and why to escalate conflicts, concerns and issues
• Ability to prepare presentations and reports using Word, Excel and PowerPoint
• Ability to work independently and use own discretion when faced with decision making
• Ability to organize and prioritize work and pay attention to detail
• Salesforce software experience preferred
• Experience in using Moody's Credit Analyst, AFS, SalesForce, Content Manager is preferred.

Hours & Work Schedule

Hours per Week: 40

Work Schedule: Monday Friday

Required Skills

• Customer Support Trends
• Diversity, Equity, Inclusion, and Belonging (DEIB)

About Us

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

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Job Info

• Job Identification 44930
• Job Category Credit, Underwriting & PM
• Posting Date 05/03/2026, 07:02 PM
• Apply Before 05/31/2026, 04:00 AM
• Degree Level Bachelor's Degree
• Job Schedule Full time
• Job Shift 1st
• Locations 3550 Lenox Road, Atlanta, GA, 30326, US
• Working Hours 40
• Career Site Category Commercial Banking