Assistant Manager

Glendale - Arrowhead Towne Center (02 -1005) Job Description At Chompie’s Restaurant and Deli, a JRI Hospitality Brand, we pride ourselves on serving up great food, including our freshly baked bread, cakes, pastries, and world-famous bagels in a fun environment for our guests and team members. You can be part of our team delivering exceptional hospitality with timeless family recipes that have been handed down for generations. As a food-focused people-first company, our talented Team Members are developed in an environment to prosper and grow. We’re looking for a dedicated Assistant Manager to lead and inspire our front-of-house team while delivering exceptional hospitality and upholding the highest standards of operational excellence. A key leadership role at Chompie’s, our Service Managers are the face of our brand- ensuring every guest leaves happy, every plate is a masterpiece, and every team member is empowered to succeed. By championing a “Performance Lives Here!” culture and living the Chompie’s Way, you’ll help create memorable experiences for our guests while driving results through teamwork, accountability, and a passion for excellence. Be the Brand: Embody Chompie’s with every interaction-guest or team member and set the standard for professionalism, appearance, and attitude. Create “Performance Lives Here!”: Remove roadblocks to excellence and maintain a culture of open communication, trust, and positive energy. Live the Culture of Excellence: Model our T.E.A.M. values and enforce non-negotiables (QSC standards, portion control, personal hygiene, health codes). Drive Results: Partner with your Regional Operations Partner in KPI-focused meetings. Own people, operations, and P&L performance through sales building, labor management, inventory control, and cash-security procedures. Deliver Exceptional Hospitality: Ensure “Every Guest Leaves Happy” by executing OAC, ROR, line checks, temp logs, and offering add-ons/upgrades to maximize both guest satisfaction and revenue. Ensure every dish is a work of art- on time, at perfect temperature, and impeccably presented. Spotless Experience Maintain a near-pristine dining environment throughout every shift. Execute promotions and LTOs, control waste, manage labor to target, and drive add-on sales. Operational Excellence Complete pre-close, side work, and closing duties accurately and safely. Verify closing checklists. Team Development & Accountability Provide constructive feedback, resolve conflicts, and coach team members to higher performance, recruiting and training new hires alongside your ROP. Compliance & Safety Uphold HACCP guidelines, local health codes, and company safety/security policies at all times. Rewards and Great Perks: Fun! Work with friends and great people! An amazing culture centered on the Team with Family friendly hours. Casual workplace - Jeans, Company supplied shirt, hat and a smile is the uniform of our team Competitive wages- based on experience with growth opportunities and Bonus potential Comprehensive Health Benefits package including Medical, Dental and Vision Life, Short-term & Long-term Disability, and other Insurance programs Great meal allowance for personal or work use Opportunities to advance and grow, A promote from within culture Flexible schedules for full and part-time roles 401(k) Retirement Savings Plan (must meet plan eligibility requirements) Paid Time Off (PTO) and Paid Training programs #J-18808-Ljbffr