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Secret Shopper

$20 per hour

Express Employment Professionals Defunct

Job Full Description

Secret Shopper - Age Compliance Program


Location: Multiple assigned locations (route-based) Job Type: Independent Contract / Temporary Assignment Posted By: Express Employment Professionals - Timonium

About This Opportunity


Express Employment Professionals - Timonium is recruiting Secret Shoppers to support a confidential age-compliance mystery shopping program on behalf of a client. This is a project-based assignment ideal for detail-oriented, reliable individuals who can follow instructions precisely and document their observations accurately.

Position Summary


As a Secret Shopper, you will visit assigned locations along a set route and attempt to purchase alcohol and/or tobacco products in order to evaluate whether staff correctly follow age-verification procedures. You will not pay for or complete any purchase - the purpose of each visit is solely to observe and document staff behavior during the attempted transaction. Your objective, accurate reporting helps the client assess compliance with age-verification laws and internal policies.

Key Responsibilities

  • Visit assigned locations at scheduled times, in the order provided, without identifying yourself as an evaluator
  • Attempt to purchase alcohol and/or tobacco products as instructed; do not pay for or complete any purchase
  • Once a route is started, complete all assigned stops on that route in full
  • Observe whether staff request identification and follow proper age-verification procedures
  • Record accurate, detailed descriptions of the staff member(s) involved in each attempted purchase (e.g., physical description, approximate age, name/nametag if visible)
  • Complete a detailed, accurate evaluation report for each stop within the required timeframe
  • Maintain strict confidentiality regarding the program and client identity
  • Communicate professionally with the Express Employment Professionals program coordinator
Qualifications

  • Must meet age requirements specified by the program for the products being tested
  • Reliable transportation to travel to assigned locations along the designated route
  • Strong written communication skills with keen attention to detail
  • Ability to observe discreetly, follow instructions precisely, and maintain objectivity
  • Comfortable approaching staff to attempt a purchase without completing it
  • Reliable and able to commit to completing an entire route once it begins
  • Smartphone or computer access to complete online evaluation forms
  • Prior mystery shopping or compliance-check experience a plus (not required)
  • Must be able to pass a background check, if required by program guidelines
Schedule & Assignment Details

  • Flexible, on-call assignments based on availability and route needs
  • Once a shopper begins a route, all assigned stops must be completed
  • Number of stops per route will vary based on program needs
Compensation

  • $20/hour
  • $20 gas bonus per completed route
  • No purchases are made or reimbursed - shoppers do not pay for any products

Timonium, MD
3488
1615 York Road
Suite 303
Timonium, MD 21093
Vacancy posted 1 day ago
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