Business Retention & Expansion Manager

Business Retention & Expansion Manager

Job Type: Unclassified

Job Classification: 1234 - Project Manager II

Salary Grade: 16

Hiring Range: $76,876 - $92,268 Annually

Pay Range: $76,876 - $107,660 Annually

Range Explanation:

• Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
• Pay Range is the entire compensation range for the position.

The Business Retention & Expansion (BRE) Manager leads efforts to support and grow existing businesses within Pima County. This position develops strong relationships with local employers, identifies challenges and opportunities impacting business growth, and connects companies with resources, workforce solutions, incentives, and government partners. The BRE Manager will conduct business outreach visits and help identify, create, and implement strategies and programs that strengthen the local economy and encourage job creation and investment. The role also collaborates with internal departments, public, private, and educational partners to enhance competitiveness, support industry growth, and improve the overall business climate while serving as a key advocate for the needs of the business community.

This classification is in the unclassified service and is exempt from the Pima County Merit System Rules.

Essential Functions:

• Develops, clarifies and manages complex capital projects;
• Defines project scope and identifies contract deliverables required to achieve targeted outcomes;
• Manages project aspects to ensure project requirements are achieved in a timely fashion and within budget guidelines;
• Identifies required resources, assembles project team, assigns responsibilities and develops timeframes to facilitate successful completion of project activities and deliverables;
• Assists in contract development for professional services;
• Monitors consultants and contractors to assure that all contracted deliverables are received and performance standards are met;
• Develops project costs and monitors project expenditures to ensure project is completed on-time and within budgetary guidelines;
• Ensures projects maintain compatibility and consistency with existing architectural and enterprise standards;
• Performs cost/benefit analysis of actions and initiatives;
• Escalates unresolved problems and issues to the management level, as necessary, to keep projects on schedule and on budget;
• Supervises technical and administrative staff;
• Assists in the evaluation and redesign, as necessary, to accelerate project completion;
• Possesses and maintains a thorough understanding of project goals and contract terms.

Minimum Qualifications: Bachelor's degree from an accredited college or university in a discipline relative to the position held as determined by the department head at the time of recruitment AND a minimum of five years of experience working as a project manager on a variety of complex projects, INCLUDING one year of supervisory responsibilities. (Relevant experience and/or education from an accredited college or university may be substituted.) OR: One year with Pima County as a Project Manager I or closely-related position as determined by the department head at the time of recruitment.

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.

Preferred Qualifications:

• Experience with/knowledge of business retention and expansion strategies and workforce trends.
• Experience with/knowledge of regional industries and small business support resources.
• Experience working with startup companies and/or innovation ecosystem partners.
• Experience building partnerships with businesses, government agencies, educational institutions, and community organizations.
• Experience with communication and presentations (written and verbal), with a focus on developing interpersonal relationships.
• Experience analyzing economic, labor market, and industry data to support strategic decision-making.
• Experience managing projects, programs, or community initiatives with multiple stakeholders.
• Experience in program marketing, communication, and design.
• Experience with/knowledge of Customer Relationship Management (CRM) systems, data tracking, and reporting tools.
• Experience working independently, managing multiple priorities, and engaging effectively with executive leadership and business owners.
• Bilingual (English/Spanish).
• Certification in economic development, such as AZED Pro or Certified Economic Developer (CEcD).

Selection Procedure: Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.

Supplemental Information:

Licenses and Certificates: Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant's suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services' review and approval of the candidate's driving record.

Special Notice Items: The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. Some positions may require satisfactory completion of a personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems.

Physical/Sensory Requirements: Physical and sensory abilities will be determined by position.

Working Conditions: Working conditions will be determined by the position. Action Activity - bending, climbing, kneeling, reaching, squatting, stooping; Motion Activity - grasping; Hearing Activity - in noisy areas and behind themselves; Speaking Activity - in person and on the phone; Vision - distinguish colors and have depth perception.

EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.