Sales Associate, Part-Time - King Street

None of this work is possible without the incredible people behind it. We’re a mission‑based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. Work Schedule / Location: Available to work a minimum of 10 hours per week Available to work a minimum of 3 days per week, weekends included Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business) No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals. What You’ll Do: Consistently meet and exceed sales goals. Assist in clientele generation through customer engagement. Contribute to an in‑store experience for customers that both surprises and delights them. Deliver and foster a culture of an excellent client experience through a customer‑first mindset to build long‑term loyal client relationships. Deliver an elevated client experience acting as a brand ambassador – embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability. Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS. Understand the need for consistent inventory accuracy and controls in store. Contribute to Loss Prevention in all areas of the business. Uphold time and attendance policy. Ensure the selling floor reflects the brand and concept standards at all times. Share your deep knowledge about our product with genuine enthusiasm. Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better. Help ensure that the store environment is inspiring and our product is easily accessible. Understand the core values and culture of Reformation and reflect these in all efforts. Maintain and uphold a professional, healthy, and productive work environment. What you’ll bring: Experience working with a sales or retail organization and/or a operationally intensive business. Ability to work in a fast‑paced setting. Strong interpersonal skills and the ability to interact effectively with diverse personalities. Driven approach to take on new challenges with the self‑motivation for your work and career. Compensation: At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base hourly range is £12.50‑£15.00 per hour, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity. Compensation decisions may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation. Benefits: Eligible employees get employer‑sponsored private medical, dental, & vision insurance. We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees. We offer retirement planning support for eligible employees, including the option to invest in ESG‑aligned funds. We’re a mission‑based company with offices in LA, NYC, and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world. We care about causes our employees care about, so we donate to community efforts each year. We offer a clothing discount, culture events (such as our annual Values week and Volunteer Time Off), and other meaningful benefits. Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws. If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self. #J-18808-Ljbffr Reformation