Service Branch Manager - Climax Mine

At Wagner, our people are the driving force behind everything we do. We’re committed to helping our employees grow through meaningful work, career development, and opportunities to learn and advance. Join a team that values collaboration, innovation, and the people who make our success possible. We offer excellent benefits and supply you with the tools you need to maximize your potential. Job Details Description Why Join Wagner? At Wagner, our people are the driving force behind everything we do. We’re committed to helping our employees grow through meaningful work, career development, and opportunities to learn and advance. Join a team that values collaboration, innovation, and the people who make our success possible. We offer excellent benefits and supply you with the tools you need to maximize your potential. Benefits Include Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays Medical, dental, and vision insurance Life and AD&D Insurance Retirement Plans -401Keligible employees can receive a company contribution up to 7% Tuition Reimbursement Employee Assistance Program (EAP) CEFCU - Employees have access to services including payroll deductions, savings, accounts, loans, VISA card and more Additional Benefits include Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans The Branch P&S Manager is responsible for the efficient operation and management of all branch sales, rentals, and product support activities of the company’s branch operation in addition to the strategic day to day operations in a manner that achieves branch objectives and that reflects the company’s vision of working as “One Professional Team.” Pay Rate: $97,196.14 - $133,641.63 Annually Pay rate is dependent upon education and experience. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Creates a strategy to develop and manage an effective product support, rental and walk-in sales organization Develops and manages all budget responsibilities to ensure financial results of the business Develops operational procedures congruent with established Wagner objectives by working with Wagner Equipment Co. and Wagner Rents management teams Manages Daniel Customer Loyalty survey results and creates a customer service culture that results in the highest customer satisfaction results Plans short and long-term requirements on equipment and facilities Seeks input from, and reaches across product and service lines to support the needs of customers Develops and maintains working relationships with customers, corporate managers and employees Develops product support, sales and rental strategies for all markets for Caterpillar earthmoving equipment, engines and allied lines Establishes sales and profit objectives and ensures objectives are met or exceeded Maintains knowledge and understanding of products Other duties as assigned by manager Supervisory Responsibilities Hires, trains, and directs a working staff sufficient to efficiently perform the functions of the branch operations Provides on-going performance feedback, and conducts timely special and annual performance reviews, making recommendations for status or salary adjustments Develops human resource procedures to comply with local legal requirements while developing a knowledgeable, productive staff Required Education And Experience High School Diploma or GED Bachelor’s degree in a Business related field or equivalent combination of education and experience 5+ years’ experience in a heavy equipment/agriculture equipment dealership at a level of responsibility which includes management of sales, rental, and product support operations 5+ years administrative/clerical experience 5+ years customer service experience 3+ years sales experience 5+ years supervisory/management experience Physical Demands & Competencies Standing, walking, talking, sitting, use of hands & hearing Squatting/Kneeling Ability to ascend/descend ladders, stairs, etc. Medium work that includes lifting and/or moving objects up to 32 pounds or more Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills Safety & Product Knowledge Skilled in seeking input from and reaching an agreement with other key managers to determine ways to tailor services that seamlessly cross product and service lines that support the needs of our customers Intermediate knowledge of Microsoft PowerPoint Intermediate knowledge of DBS and CRM/Sales Link Advanced knowledge of Microsoft Word and Excel Travel Requirements 1-25% Work Environment Noise: Moderate Indoors and Outdoors Other Duties Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer. #J-18808-Ljbffr Wagner Equipment