(USA) Stocking 2 Coach, Non-Complex, Management

Position Summary Leads and develops teams effectively by teaching, training, and actively listening to associates touring stores and providing feedback. TourtoTeach communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively. What You'll Do Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store of the community and community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high‑quality customer experience. Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing and assisting in budgeting, forecasting, and controlling expenses in the designated business area. Confirms that expenses are indexed to sales, monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved for the business area. Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring associates; assigns duties; sets clear expectations; provides associate recognition; communicates expectations consistently and effectively; promotes a belonging mindset in the workplace; and recruits and develops qualified associates to meet staffing needs and achieve company growth potential. Coordinates, completes, and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders. Supports plans and initiatives to meet customer and business needs, identifies and communicates goals and objectives, builds accountability for and measures progress in achieving results, addresses improvement opportunities, demonstrates adaptability, and promotes continuous learning. Ensures compliance with company policies and procedures, supports the company mission, values, and standards of ethics and integrity, and implements related action plans. Utilizes and supports the Open Door Policy and provides direction and guidance on applying these in executing business processes and practices. Respect the Individual: Builds high‑performing teams, embraces differences, creates a workplace where associates feel seen, supported, and connected, and creates opportunities for all associates to thrive and perform. Attracts and retains the best talent, empowers and develops talent, and recognizes others’ contributions and accomplishments. Acts with integrity, maintains and promotes the highest standards of ethics, honors Walmart’s values, and supports the goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world. Serve Our Customers and Members by delivering results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models to all plans. Makes decisions based on data insights and analysis, balances short and long‑term priorities, and considers all stakeholders when making plans. Strive for Excellence: Displays curiosity, takes calculated risks, demonstrates courage and resilience, encourages learning from mistakes, drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change. Minimum Qualifications 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities that sell firearms, successful completion of a firearms‑specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities that sell only ammunition and have state specific requirements, a current state‑issued Certificate of Eligibility may be required. Associates will be required to attend and successfully complete all job‑required trainings and assessments (e.g., Academy trainings, Open Door trainings). Preferred Qualifications Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing. Benefits Walmart offers competitive pay plus performance‑based bonus awards and other benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase, and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. PTO and/or PPTO can be used for vacation, sick leave, holidays, or other purposes. The amount received depends on your job classification and length of employment and meets or exceeds the requirements of paid sick leave laws where applicable. For information about PTO, see . Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart. Primary Location 1950 HAVEMANN RD, CELINA, OH 45822-9300, United States of America EEO Statement Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity – unique styles, experiences, identities, abilities, ideas, and opinions – while being inclusive of all people. #J-18808-Ljbffr