Office Manager

Job Description

Job Description

About Ping Identity: 

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 

Role Purpose Statement

As the Office Manager supporting Ping Identity's corporate headquarters, you will lead workplace operations and employee experience initiatives that help create a productive, welcoming, and high-performing environment. This role is responsible for overseeing site operations, vendor partnerships, workplace programs, budgeting, and special events while collaborating closely with teams across Human Resources, IT, Finance, Legal, and other business functions. The successful candidate will combine operational excellence, hospitality, and strong relationship management skills to deliver an exceptional workplace experience for employees, visitors, and business partners.

Key Responsibilities & Operational Priorities 1. Strategic Site Operations & Financial Oversight

• Facilities Operations: Lead the day-to-day operations of Ping Identity's corporate headquarters, ensuring a safe, efficient, and welcoming workplace that supports business objectives and an exceptional employee experience.
• Financial Management: Manage the facilities operating budget, including forecasting, purchase orders, invoice processing, expense reconciliation, and vendor contract administration.
• Service Delivery: Oversee workplace service requests and operational priorities, ensuring timely resolution and a consistently high level of customer service.
• Vendor & Building Management: Serve as the primary liaison with building management, security providers, maintenance contractors, and other workplace service partners to ensure building systems and services operate effectively.
• Health, Safety & Compliance: Lead workplace safety initiatives, emergency preparedness, and regulatory compliance while supporting building access, visitor management, and employee amenities.

2. Workplace Experience & Hospitality

• Workplace Operations: Ensure the office is consistently maintained to a high standard, including meeting spaces, collaboration areas, kitchens, common spaces, and workplace equipment.
• Procurement & Inventory: Manage procurement, inventory, and vendor relationships supporting office operations, workplace hospitality, supplies, and employee amenities.
• Shipping & Logistics: Coordinate domestic and international shipping, receiving, and workplace logistics.
• Executive & Visitor Experience: Deliver a seamless experience for visiting executives, employees, candidates, and external guests by coordinating logistics and hospitality services.

3. Culture, Events & Employee Engagement

• Corporate Events: Lead planning and execution of employee events, executive meetings, and company-wide programs from budgeting and vendor coordination through onsite delivery.
• Employee Experience: Partner with Human Resources to support employee engagement, recognition, onboarding, workplace celebrations, and culture-building initiatives.
• Corporate Gifting & Brand Experience: Coordinate branded merchandise, welcome programs, and employee gifting initiatives while maintaining quality, consistency, and budget oversight.

Required Qualifications & Core Competencies

• Professional Experience: 5+ years of progressive experience in workplace operations, facilities management, hospitality, or office leadership within a fast-paced corporate environment.
• Financial & Vendor Management: Demonstrated experience managing operational budgets, procurement activities, vendor relationships, contract administration, and expense reconciliation.
• Technical Skills:

• Proficiency with macOS and common workplace technology, including audiovisual equipment and conference room systems.
• Experience using enterprise productivity, collaboration, service management, procurement, and expense management platforms.
• Comfortable learning and administering workplace technologies that support office operations and employee experience.

• Leadership & Communication:

• Excellent organizational, communication, and problem-solving skills with the ability to manage multiple priorities in a dynamic environment.
• Strong customer-service orientation with experience building productive relationships across all levels of an organization.
• Ability to influence cross-functional partners while working independently and exercising sound judgment.

• Workplace Requirements: Ability to work onsite full-time (Monday through Friday) at corporate headquarters.

Preferred Qualifications

• Bachelor's degree in Business Administration, Hospitality, Operations Management, or a related field.
• Experience supporting a large corporate headquarters or multi-site workplace environment.
• Experience leading workplace initiatives within a global, matrixed organization.
• Professional certification in facilities management, workplace experience, or project management is a plus.

Salary Range:

$45,000 to $70,000

In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. 

Here are just a few of the things that make Ping special:

• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.
• Regular company and team bonding events.
• Competitive benefits and perks.
• Global volunteering and community initiatives

Our Benefits: 

• Generous PTO & Holiday Schedule 
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement 
• Commuter Offset (Specific locations) 

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.