Apartment Maintenance Technician

Job Description

Job Description

Maintenance Technician – Multifamily Community

Location: Brockport, NY 14420

Employment Type: Full-Time, Direct Hire

Pay: $24–$27 per hour, based on experience

Schedule: Monday–Friday with rotating after-hours on-call coverage

We are seeking an experienced Maintenance Technician for a residential apartment community in Brockport. The technician will be responsible for resident work orders, apartment turns, inspections, preventive maintenance, emergency repairs, grounds support, and overall property condition.

Minimum Requirements

• At least one year of hands-on residential or multifamily maintenance experience
• Valid driver’s license in good standing
• Reliable transportation
• Ability to satisfy pre-employment drug-screening requirements
• Ability to complete a required background screening
• Experience with apartment turns and occupied-unit repairs
• Basic plumbing, electrical, drywall, painting, appliance, carpentry, and HVAC troubleshooting skills
• Ability to participate in an after-hours emergency on-call rotation
• Ability to use a smartphone or tablet to manage and document work orders
• Ability to lift up to 50 pounds, climb ladders, and perform indoor and outdoor maintenance
• Ability to communicate professionally with residents, management, vendors, and coworkers

Candidates who do not currently possess a valid driver’s license or who are unable to complete the required drug screening cannot be considered for this opening.

Primary Responsibilities

• Respond to resident service requests and emergency maintenance calls
• Diagnose and complete routine plumbing, electrical, appliance, HVAC, drywall, painting, and carpentry repairs
• Complete apartment turns and prepare vacant units for new residents
• Perform move-in, move-out, and pre-inspection repairs
• Repair toilets, faucets, drains, fixtures, doors, locks, outlets, switches, lighting, walls, and appliances within appropriate safety limits
• Conduct preventive maintenance throughout apartments, common areas, and property systems
• Update work orders with accurate notes, photographs, materials used, and follow-up needs
• Communicate with residents regarding access, repair status, delays, and next steps
• Escalate repairs requiring additional approval, specialized equipment, or a licensed contractor
• Assist with grounds, trash removal, seasonal upkeep, and snow removal
• Maintain tools, inventory, supplies, and maintenance areas
• Travel to another nearby community when occasional assistance or coverage is required
• Follow all safety, fair-housing, and resident-service requirements

Preferred Qualifications

• Two or more years of multifamily or residential maintenance experience
• Experience independently managing resident work orders
• Complete apartment-turn experience
• HVAC, EPA 608, CPO, or related maintenance certifications
• Experience with mobile work-order or property-management software
• Experience supporting affordable or tax-credit housing
• Personal hand tools for routine maintenance work

The ideal candidate takes ownership of assigned work, communicates when priorities change, treats residents professionally, and understands that grounds, painting, trash, snow removal, and other routine property needs are part of the position.