Talent Acquisition Coordinator (Cleveland)

Thompson Hine LLP, an AmLaw 200 firm regularly recognized for our commitment to innovation and inclusion, is seeking a Talent Acquisition Coordinator to join our Cleveland office. This position supports the coordination and administration of recruitment, orientation, and onboarding for our staff and legal support professionals.

We are looking for a candidate who is highly organized, pays close attention to detail, and has strong written and verbal communication skills. The ideal candidate can manage multiple priorities at once, keep processes moving on schedule, and work well with candidates, hiring managers, and colleagues at all levels of the firm.

The hours for this position are 9:00 a.m. to 6:00 p.m.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

• Team with the Talent Acquisition Specialist to work on the recruiting campaigns for all staff and legal support openings. Specific duties will include but are not limited to sourcing candidates; scheduling, coordinating, and starting interviews; administering legal assistant skills assessments; and maintaining job postings.
• Draft offer letters as well as promotion letters. Deliver letters to the desired recipient via DocuSign and ensure signatures are obtained.
• Gather and maintain deep knowledge of the Firm’s applicant tracking system. Continuously maintain and optimize the department’s usage of the system relative to staff and paralegal recruiting. As needed, enter applicant information into the system. Create and coordinate reporting functionality through the system.
• Activate and monitor all staff and legal support pre-employment background checks. Gather documents from new hires as needed. Ensure all components of a new hire’s background checks is completed prior to a new hire’s start date. Serve as the liaison to the Firm’s background check vendor.
• Maintain the Firm’s onboarding site. Continuously look for enhancement opportunities and make recommendations to the Senior Human Resources Manager. Periodically audit the site to ensure the information contained within it is accurate, up to date, and functioning as expected. Troubleshoot issues reported by new hires, consulting with the onboarding site’s customer service area when necessary.
• Responsible for the Firm’s orientation and onboarding program for staff and legal support. Use feedback from new hires and continuously identify best practices to improve the program. Assemble orientation schedules for all new staff and legal support hires.
• Continuously stay informed of trends and innovative sourcing techniques. Recommend changes to the existing processes to the Senior Human Resources Manager.
• Track and maintain contracts with staffing agencies. Review redline edits made by agency to the Firm’s standard contracts. Renew staffing contracts when needed, consulting the Senior Manager of Human Resources when necessary. Process invoices for payment from staffing agencies.
• Teaming with the Human Resources Generalist, implement and maintain an effective buddy/mentorship program for new staff and legal support hires throughout the Firm.
• Working with the Senior Director of Human Resources, implement and maintain a legal assistant sourcing program with local schools and colleges.
• Team with the Talent Acquisition Specialist to ensure the Firm remains compliant with state and local laws in regard to recruiting. This includes keeping up to date with new and existing laws. Serve as the liaison to Talent Management relative to compliance related items.
• Serve as back-up for the new hire paperwork processes.
• Assist the Senior Director of Human Resources as well as the managers within the department as needed with tasks and projects.
• Other duties and projects assigned.

QUALIFICATIONS

Education, Training and/or Experience:

• High School diploma or equivalent required.
• Bachelor’s degree preferred.
• 1 year of recruiting experience desired, within a professional services organization preferred.

Knowledge, Skills, and Abilities

• Growth mindset to enhance emotional intelligence, empathy and an understanding of inclusion and belonging practices that support managing and collaborating across differences.
• Excellent grammar, spelling, research, and writing skills.
• High proficiency with software.
• Demonstrate appropriate discretion when handling and communicating confidential information.
• Ability to perform and verify calculations on forms and documents.
• Ability to research and analyze various different types of data information.
• Maintain excellent customer service with all external and internal clients.
• Ability to work independently, self-starter, with demonstrated initiative.
• Ability to multi-task and prioritize numerous tasks and complete them in a timely manner.
• Possesses interpersonal skills necessary to communicate and follow instructions effectively from a diverse group of clients, attorneys, and staff. Demonstrates a team player attitude and emotional maturity.
• Ability to thoroughly audit own and others work.
• Ability to make recommendations to effectively resolve problems or issues, by using judgment that is consistent with standards, practices, policies, procedures, regulation, or government law.
• Ability to adjust work schedule and work outside regularly schedule hours when needed.
• Excellent customer service skills and telephone etiquette are mandatory.
• Regular attendance and punctuality are essential functions of this job.
• Ability to handle tasks under pressure.
• This position requires the employee to work at a specified location and hours determined by the Manager for the benefit of the department and firm. Changes to the location and/or scheduled hours must be approved by the Manager.

Compensation is determined upon the market in which the position is located, the responsibilities of the position, the experience and skills of the applicant, and other job-related factors. The starting salary range for Cleveland is $53,000 to $66,000.

Thompson Hine LLP is an Equal Opportunity Employer that offers competitive wages, and a robust benefits package. Benefit offerings include, but are not limited to, medical, dental, and vision insurance as well as Paid Time Off (PTO).

Thompson Hine EEO Policy