Customer Service Delivery Driver

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We Offer a Competitive Starting Hourly Rate Of $22/hr With Significant Growth Opportunities Based On Performance. You Can Boost Your Earnings Within a Short Timeframe Pay Range: $22-$24 hourly Starting Pay: $22/hr At 3 Months: $22.50/hr At 6 Months: $23/hr In your first year, you can progress from $22/hr to $24/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. Benefit from our pet care savings program. Generous paid time off (13 days for the first year, increases to 20 days thereafter) Education Support: tuition reimbursement for bachelors, student loan repayment program for graduates. Equity: Carvana Shares annual grants, Employee Stock Purchase Plan discount. Professional Development: Extensive internal growth and professional development opportunities. About The Role Deliver vehicles straight to customers' doors with our custom car haulers (no commercial license required, training provided). Frequently load/unload vehicles onto the hauler and maintain safe vehicle condition. Complete customer paperwork and include thorough notes in our customer tracking system. Consistently drive safely and maintain a clean driving record following Carvana's CMV Driver Qualification policy. Obtain a Notary within the first 90 days of employment (sponsored by Carvana). Meet state-specific requirements for DMV/title and registration systems access. Obtain a Chauffeur's or Vehicle Verifier license as required by state within specified timeframe. General Qualifications And Requirements Perform physically demanding tasks like detailing and loading/unloading vehicles in indoor/outdoor conditions, including inclement weather. Walk/stand and sustain physical activity for extended periods (8+ hours). Must read, write, speak and understand English. Perform high and low movement, reach, twist, kneel, crouch, climb, balance, and squat. Grasp, carry, lift, push, and pull items up to 50lbs. Excellent visual acuity and manual dexterity for frequent driving. Reasonable accommodations may be granted to enable individuals with disabilities to perform essential functions. Legal and Application Requirements Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status or genetic information. Carvana prohibits harassment of applicants based on any protected category. All applicants must pass a drug test and obtain a DOT Medical Card. This position is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English. #J-18808-Ljbffr