Quality Assurance Supervisor

Overview, Responsibilities, Qualifications Now Hiring Quality Assurance Supervisor! Location: Agawam, MA Schedule: Full-time, Monday–Friday, 8:00 AM – 5:00 PM Salary: $75,000-$85,000 Based On Experience Who We Are: At CG Family Foods, our purpose is simple: Creating Food People Love! We specialize in elevated, savory baked meals that bring comfort and quality to families everywhere. As a third-generation, family-owned company, we believe in building a workplace where people feel valued and supported. Our Core Values: Value each other and the work we do Be willing to adapt and have a can-do attitude Be a dependable team player If you share these values and thrive in a detail-oriented, collaborative environment, we’d love to hear from you. Compensation & Benefits: Quarterly Incentive Program: Bonus tied to company performance with tiered payout potential Paid Time Off (PTO): Three weeks (15 days) per year Medical Insurance: Comprehensive medical plan Dental Insurance: Available at the employee’s expense Life Insurance: One year’s gross annual pay (100% company-funded) Retirement: 401(k) eligibility after one year of service, with company match up to 4% Company Holidays: Nine paid holidays annually Long-Term Disability: Company-sponsored coverage for salaried employees Position Overview: The Quality Assurance Supervisor ensures all food products meet CG Family Foods’ high standards for safety and quality. This role oversees daily QA operations, leads a team of QA Technicians, and enforces compliance with regulatory, customer, and company requirements. The QA Supervisor works cross-functionally with Production, Sanitation, and Maintenance to drive continuous improvement and maintain our commitment to food excellence. What You’ll Do: Supervise QA Technicians and oversee daily quality checks on production lines. Monitor GMP, HACCP, and SQF compliance throughout the facility. Lead or support customer, regulatory, and third-party audits. Investigate quality issues, document corrective actions, and verify resolutions. Collaborate with production teams to address deviations and prevent reoccurrence. Support employee food safety and quality training programs. Promote a culture of accountability and continuous improvement. What You’ll Need: Bachelor’s degree or equivalent experience; Food Science background is a plus. 4+ years of experience in food manufacturing quality assurance, with prior supervisory experience. Strong computer skills, including Microsoft Office and QA documentation tools. Knowledge of SQF, GMP, HACCP, and FSMA standards. Strong leadership, communication, and analytical skills. Ability to work collaboratively across departments. HACCP or SQF certification preferred. Bilingual (English/Spanish) a preferred. Posted Salary Range USD $75,000.00 - USD $85,000.00 /Yr. #J-18808-Ljbffr