Field Service Technician

Otovo is Hiring a Field Service Technician!

Location: Austin, TX

Pay Range: $40 – $43 per hour

Employment Type: Full-Time

About Otovo

Otovo was founded to solve a simple yet critical problem: making home energy systems reliable and pain-free. Our team values safety, technical excellence, and exceptional customer service. We provide 24/7 system monitoring, rapid repairs, and smart energy management to ensure homeowners never have to worry about their power. From Houston to Dallas, San Antonio to Austin — we’re building the backbone of Texas’s energy future: reliable, responsive, and renewable.

About the Role

We’re seeking a skilled and reliable Field Service Technician to service, maintain, and repair residential solar, battery storage, and generator systems. You’ll diagnose electrical issues, ensure compliance with NEC/AHJ standards, perform preventative maintenance, and deliver a first-class customer experience.

Key Responsibilities

• Diagnose, troubleshoot, and repair solar panels, inverters, batteries, generators, and related components.
• Perform preventive maintenance — panel cleaning, wiring inspections, inverter and battery health checks.
• Commission systems and upgrades; ensure compliance with NEC, AHJ, and utility standards.
• Use diagnostic tools (multimeters, clamp meters, thermal imaging) to assess system performance.
• Maintain accurate service logs, inspection reports, and photo documentation.
• Follow strict safety standards including PPE use, lockout/tagout, and fall protection.
• Respond to emergency and warranty calls as needed.
• Communicate clearly with homeowners, providing updates and ensuring satisfaction.

Requirements

Must-Have Requirements

• High school diploma or GED; trade school or technical training preferred.
• 4+ years of electrical experience (solar PV, battery, or generator background strongly preferred).
• State-required electrical certifications/licensing (e.g., journeyman or wireman).
• Strong knowledge of NEC, AHJ, and utility interconnection requirements.
• Ability to read schematics and use electrical diagnostic tools.
• Physically able to lift 50 lbs., climb ladders, and work on roofs or in varying weather.
• Valid driver’s license with clean record.
• Strong communication and customer service skills.
• Willingness to travel and work overtime as needed.

Nice to Have

• Generac training
• NABCEP certification
• Background in the solar industry

Benefits

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Company vehicle and provided tools
• Overtime pay and annual bonus incentives
• Certification and training support
• PPE and safety gear provided
• Growth opportunities within the company

Why Join Otovo?

Join a company that’s redefining energy reliability in Texas. You’ll work with a forward-thinking, safety-first team that values craftsmanship, customer trust, and innovation — all while helping build a smarter, cleaner energy future.