Resident Care Coordinator

Job Description

Job Description

Resident Care Coordinator

CNA License required

At Modena Green Oaks, we are guided by our Core Values—Compassion, Communication, Commitment, and Creativity—in everything we do. Our goal is to provide the highest quality care and lifestyle for our residents while fostering a supportive and rewarding workplace for our team members.

• A growing company with opportunities for career advancement

• Immediate pay access — no more waiting for payday

• Tuition reimbursement to support your professional growth

• Comprehensive medical benefits with discounted gym memberships

• Dental, vision, life, and disability insurance

• 401(k) retirement plan with company match

• Paid holidays and paid time off

• Employee Assistance Program (EAP)

• Perks and employee discount programs

• Supportive, team-oriented workplace culture

The Resident Care Coordinator supports the delivery of high-quality resident care by coordinating assessments, care plans, staffing support, and communication with residents, families, and care providers. This role partners closely with community leadership and the interdisciplinary team to promote resident dignity, safety, independence, and quality of life while ensuring compliance with all applicable regulations.

Resident Care & Coordination

• Complete and support pre-move-in, move-in, and ongoing resident assessments

• Assist in developing, updating, and monitoring individualized care plans

• Serve as a primary point of contact for residents and families regarding care needs

• Monitor changes in resident condition and communicate concerns appropriately

• Coordinate care with physicians, pharmacies, hospitals, and external providers

Team Support & Oversight

• Support care team scheduling and staffing coverage as needed

• Provide guidance and support to care team members

• Assist with onboarding and ongoing training, including dementia-specific education

• Promote teamwork and alignment with Solera’s Core Values

Medication & Documentation

• Support medication management processes, including coordination with pharmacy services

• Ensure care documentation is accurate, timely, and compliant

• Assist with medication storage, documentation, and compliance oversight

Compliance, Safety & Quality

• Support compliance with federal, state, and company care regulations

• Participate in surveys, inspections, and quality assurance initiatives

• Maintain a safe and secure environment for residents, team members, and guests

• Assist with emergency preparedness and safety procedures

Community & Operational Support

• Participate in daily stand-up meetings and interdisciplinary collaboration

• Support tours, referrals, and census growth initiatives as needed

• Assist with supply tracking and care-related inventory

• Promote a positive, professional community culture

Education & Experience

• Preferred: Two (2) years of college coursework in healthcare, human services, or a related field

• Preferred: Four (4) years of experience in senior living, residential care, or dementia-related services

Skills & Abilities

• Strong organizational, communication, and problem-solving skills

• Ability to manage multiple priorities in a resident-focused environment

• Proficiency with basic office systems and electronic care documentation

Personal Attributes

• Compassionate and resident-centered

• Demonstrates integrity, accountability, and teamwork

• Committed to dignity, safety, and quality care

Modena Green Oaks is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.