Lead Software Engineering Lead

Silicon Tek Inc

Lead Software Engineering Lead
San Ramon, CA (Onsite)

We're looking for a senior engineer to own and extend the platform that powers customer support operations, an AI-driven Python/FastAPI service connecting Gladly, Sierra AI, Zoho CRM, and Shopify.

What you'll build:
- AI conversation classification pipelines using OpenAI GPT-4o, AWS Bedrock, and sentence embeddings (BGE/SentenceTransformers)
- Event-driven serverless backend on AWS Lambda + SQS
- Integrations with Gladly, Sierra AI, Shopify (GraphQL + REST), Zoho CRM, and SimpleSat
- Analytics reporting via New Relic NRQL with a React/TypeScript dashboards
- Develop and Maintain Gladly Configurations and customizations and build tools to help agents
- develop, configure & test AI agent to interact with customer queries.

Required skills:
- Python FastAPI, async/await, Pydantic, pytest
- AWS Lambda, SQS, DynamoDB, Secrets Manager
- LLM integration OpenAI SDK, AWS Bedrock, prompt engineering
- Sentence embeddings & semantic similarity (SentenceTransformers, cosine scoring)
- SaaS REST API integrations (Gladly, Shopify, or similar)
- React + TypeScript

Nice to have:
- New Relic NRQL
- K6 load testing / TypeScript automation scripts
- SAML2 / auth middleware

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Lead Software Engineering Lead in San Ramon, CA vacancy

Tech Lead
...Terms: W2, 1099 Corp-Corp or 3rd Parties: Yes Job Description Documents system parameters and formats, ensures hardware, and software systems compatibility and coordinates and/or modifies systems parameters. Assists in formulating and defining small project/system...
Suggested
Keylent Inc
San Ramon, CA
1 day ago
Technical lead
...Technical Lead For CSoI Migration To Fabric Key Requirements Experience 12+ years of experience in software delivery, including full-stack development with Python and React.... ...business stakeholders and the offshore engineering pod – translating regulatory-capital requirements...
Suggested
Seasonal work
Omni Inclusive
San Ramon, CA
1 day ago
CRM Tech Lead - Customer Service Technology
Job Summary: The CRM Technical Lead will be responsible for overseeing the design, implementation, and maintenance of the company's Customer Relationship Management (CRM), specifically with customer service platforms. This role involves leading a team of developers,...
Suggested
Apex Systems
San Ramon, CA
3 days ago
Job Title: BizTalk Tech Lead
...management firms in the US Job Description Job Title: BizTalk Tech Lead Location: San Ramon, CA Duration: 6+ Months Candidate will have... ...standards. In Depth knowledge of BizTalk orchestration, Rules Engine, Creating Message Transformations, XML Schema design and Custom...
Suggested
360 IT Professionals
San Ramon, CA
5 days ago
Technical Project lead
...Technical Project lead Location: Pasadena, CA/San Ramon, CA - 3 Days WFO -... ...business stakeholders and the offshore engineering pod - translating regulatory-capital requirements... ...What We're Looking for: ~8+ years in software delivery, including cloud / Kubernetes...
Suggested
Contract work
Local area
Lorven Technologies
San Ramon, CA
4 days ago
Technical Program Lead - Engineering
$160k - $185k
...DescriptionWe are seeking a Technical Program Manager (TPM) to lead customer network/compute rack programs, with a focus on rack design... ...mitigation plansQualificationsBachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field5-8+...
Full time
Work at office
Hyve Design Solutions
Fremont, CA
7 hours ago
BizTalk Tech Lead - SOA & Integration Architect
A leading IT staffing firm based in San Ramon is seeking a BizTalk Tech Lead with over 7 years of application development experience. The candidate will lead a team in the design and implementation of a BizTalk platform while ensuring high-quality code delivery. Additional...
360 IT Professionals
San Ramon, CA
5 days ago
Quantum Software Engineering Lead for Fault-Tolerant QC
Atom Computing in Berkeley, CA, seeks a Quantum Software Manager to lead a team of software engineers and quantum software engineers, guiding research-oriented workflows and delivering robust software for fault-tolerant quantum computing. You will balance hands-on contributions...
Work at office
Atom Computing
Berkeley, CA
3 days ago
AI/ML Lead Engineer
$180k - $212k
...transparent, logical, and completely disciplined, leading to long‐standing relationships with... ...Templeton is seeking an AI/ML Lead Engineer to design and implement agents for financial... ...)Production AI/LLM systems: 5+ years of software engineering experience, including 2+...
Local area
Worldwide
Work visa
3 days per week
Franklin Templeton
San Ramon, CA
3 days ago
LEAD QA Engineer
...Software Testing Expert 15+ years of experience in software testing. Strong experience developing test automation frameworks using BDD, TDD, and hybrid approaches. Must have hands-on experience with Java and Rest Assured for API/backend automation. Strong knowledge...
Saxon Global
San Ramon, CA
2 days ago
IT|Software Engineering - Group 2 - Lead II - Software Engineering
...enrichment or other critical CMDB/Asset governance processes. Leads investigation of root cause analysis to continuously improve data... ...provide CMDB data (e.g., Discovery, Asset/Config Data Sources, Software Asset Management, Architecture, Security tool sets, Service...
Flexible hours
E-Solutions
Pleasanton, CA
3 days ago
Microelectronic Packaging Technical Lead Project Engineer
$146.2k - $197.8k
Microelectronic Packaging Technical Lead Project EngineerCompany:The Boeing CompanyThe... ...Microelectronic Packaging Technical Lead Project Engineer to join our Secure Computing Solutions... ..., field application engineers, firmware/software engineers, supplier management, program...
Permanent employment
Full time
Work experience placement
Interim role
Immediate start
Visa sponsorship
Work visa
Relocation package
Flexible hours
Shift work
Boeing
Pleasanton, CA
2 days ago
TECHNICAL LEAD L1(CONTRACT)
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative... ...our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest...
Contract work
Flexible hours
3 days per week
Wipro
Dublin, CA
3 days ago
Semiconductor Software Engineering Manager - Lead with Stock
A leading tech manufacturer located in Fremont, CA, is seeking a Software Engineering Manager to design and integrate software for semiconductor equipment. The ideal candidate will have over 10 years of software development experience and strong skills in C# and C++. Responsibilities...
Yield Engineering Systems
Fremont, CA
2 days ago
Tech Lead
...Parties: Yes Description Job Description: Detailed Description: Define maintain reference architecture across various platforms Lead, research, pilot upcoming technologies (including cloud mobile adoption) Define solution architecture program for governing internal...
Keylent Inc
Oakland, CA
1 day ago
Senior Technical Lead
Mandatory Skills: Colleague Core Knowledge: Comprehensive understanding of the core functionalities across different Colleague modules like student records, financials, admissions, financial aid, payroll, and human resources, experience with Ellucian Ethos integration...
Omni Inclusive
Pleasanton, CA
17 hours ago
Lead App Sales Exec 3 IoT
$100.3k - $150.5k
...field. When not in the field, they are expected to collaborate with their team from their assigned office location, if available.Our Lead App Sales Exec, earn between $100,300 - $150,500. Not to mention all the other amazing rewards that working at AT&T offers....
Temporary work
Work at office
Local area
AT&T
San Ramon, CA
3 days ago
Lead Software Engineer
$180k
...Lead Software Engineer – C# / .NET / Engineering & Manufacturing Systems Hayward, California Up to $180,000 USD + Benefits Permanent | Full-Time Lead Software Engineer – C# / .NET YourCode Recruitment is working with an innovative, technology-led...
Permanent employment
Full time
Temporary work
Yourcode
Hayward, CA
a month ago
Senior Technical Lead
...Senior GCP Engineer We are looking for an experienced Senior GCP Engineer who is a hands-on developer with deep expertise in Google Cloud Platform and modern data engineering practices. The role requires working onsite from Pleasanton and contributing to the design...
Hcltech
Pleasanton, CA
2 days ago
Salesforce Technical Lead
...Salesforce Technical Lead We are seeking an experienced Senior Salesforce Developer to join our growing team. The ideal candidate will possess deep technical expertise across the Salesforce platform, with hands on experience in Apex development, Lightning Web Components...
E-Solutions
Pleasanton, CA
3 days ago
Tech Lead
...Develop a comprehensive framework for software testing, and organize testing activities... ...releases 3. Coordinate with other QA Leads, project managers, development managers,... ...Information Systems Management, Computer Engineering, or an equivalent combination of...
Remote work
Yantran LLC
Fremont, CA
5 days ago
District Leader
$70k - $75k
...Valley Area Compensation: $70,000-$75,000 Base Salary + Monthly Performance Bonus Territory: 8-10 Supercuts salon locations Lead People. Grow Businesses. Make an Impact. Are you a proven multi-unit leader who thrives on developing people, driving business...
Local area
Supercuts
San Ramon, CA
5 days ago
Logistics Lead
$25.11 - $28 per hour
...Logistics Lead Donor Network West's mission is to save and heal lives through organ and tissue donation for transplantation and research... ...all information accurately and completely into donor management software. Discusses screening information with MOD (Manager on Duty)...
Remote work
Work from home
Donor Network West
San Ramon, CA
3 days ago
Guest Experience Shift Lead
...Joe & The Juice in San Ramon is seeking a Shift Supervisor to keep the store heartbeat alive. You lead the shift, manage daily operations, and support juicers to deliver great guest experiences. With 1–2 years of supervisory experience, you stay calm under pressure, coach...
Shift work
Joe & the Juice / United Kingdom
San Ramon, CA
2 days ago
Life Enrichment Lead
...ABOUT US Channing House is a leading not-for-profit Life Plan Community in Palo Alto, founded in 1960. We believe that older adults... ..., GED or equivalent experience preferred. Computer/Software/Technical Applications: Ability to use a computer Proficiency...
Hourly pay
Work experience placement
Seasonal work
Local area
Channing House
Danville, CA
4 days ago
Emerging Leader in Nonprofit Marketing & Fundraising
...recent grads or career changers eager to grow in management while making a difference. You'll gain real-world leadership experience leading community-based campaigns, training team members, and collaborating with senior leadership. Comprehensive paid training and health...
IMS LLC
San Ramon, CA
3 days ago
Lead Engineer, Computational Knowledge Graph
$150k - $220k
Who We Are & Why Join UsAvathon is the leading Industrial AI autonomy platform, helping... ...RoleWe are seeking an experienced CKG Lead Engineer to help design, develop, and scale our... ...architectural decisionsYou'll Have5-7 years of software engineering experience, with at least 2...
Full time
Temporary work
Work at office
Local area
Avathon
Pleasanton, CA
2 days ago
Lead Engineer, Embedded Software
JOB SUMMARYThe Lead Engineer, Embedded Software will drive the design and development effort of the current optical tracking system to the next generation. They will perform system analysis, identify improvements and root causes, debug and optimize algorithms, and design...
Work experience placement
Work at office
Think Surgical
Fremont, CA
2 days ago
Insurance Operations & Tech Transformation Lead
The Juris Agency is seeking an Insurance Operations professional to enhance business operations through technology integration and workflow automation. The role focuses on streamlining workflows, implementing technology solutions, and driving growth via increased sales ...
The Juris Agency
San Ramon, CA
6 days ago
Water/Wastewater Project Technical Lead
$134.9k - $202.5k
...seeking a highly motivated Water/Wastewater Project Technical Lead (PTL) to join and grow our successful team working on iconic projects... ...analysis; treatment plant, pump station, and pipeline design; engineering services during construction; and project management. This...
Full time
Temporary work
Part time
For contractors
Casual work
Work at office
Local area
Remote work
Flexible hours
Stantec
Walnut Creek, CA
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Lead Software Engineering Lead. Be the first to apply!