Head of Invoice Management

Job Description We are seeking an experienced Head of Invoice Management to lead and strengthen our procurement invoice operations. This strategic role will oversee a team of 2 professionals while bringing deep expertise in invoice management processes, controls, and system optimization. We are looking for a bilingual French and English candidate. The ideal candidate will have proven experience managing similar functions and implementing robust process frameworks to ensure accuracy, compliance, and efficiency across the invoice-to-pay lifecycle. Key Responsibilities Lead, mentor, and develop a team of 2 invoice management professionals Reinforce team capabilities through training, process documentation, and knowledge transfer Foster a culture of continuous improvement and operational excellence Establish clear performance metrics and conduct regular team assessments Process Management & Optimization Establish governance framework to ensure compliance with internal policies and external regulations Drive process standardization and automation initiatives to improve efficiency and reduce manual intervention Develop and maintain detailed process documentation, standard operating procedures, and control matrices System Expertise & Technology Participate in the implementation project and testing of the Ivalua Procure-to-Pay platform to optimize invoice processing workflows, exception handling, and reporting capabilities Collaborate with IT and system administrators to configure invoice validation rules, approval workflows, and integration points Work closely with Oracle EBS environments to ensure seamless data flow between procurement, AP, FA and GL modules Stakeholder Management Partner with Procurement, Accounts Payable, Finance, and IT leaders to align invoice management practices with organizational objectives Serve as primary point of contact for invoice-related inquiries from suppliers and internal stakeholders Build strong relationships with supplier community to resolve invoice discrepancies Risk Management & Compliance Implement robust controls to prevent duplicate payments, fraud, and processing errors Ensure compliance with tax regulations, payment terms, and contractual obligations Conduct regular audits of invoice processing activities and implement corrective actions Monitor key risk indicators and escalate issues appropriately Performance & Analytics Establish and track KPIs including invoice processing cycle time, exception rates, and supplier satisfaction Generate regular reports and dashboards for management review Analyze trends to identify root causes of issues and implement preventive measures Drive initiatives to improve payment delays and reduce operational risk Télétravail : hybrid All our jobs are open to people with disabilities. We welcome applications from candidates of all backgrounds and experiences. #J-18808-Ljbffr Crédit Agricole CIB