Sales Associate - Sword and Trowel Bookstore

Reports to Manager - The Sword and Trowel and the Tomlinson Cafe

Department Auxiliary Services - Institutional Administration

FLSA Status Hourly, Non-Exempt

JOB PURPOSE

To create a sense of welcome and hospitality in the Sword and Trowel Bookstore while providing excellent customer service for all customer needs and purchases

ESSENTIAL FUNCTIONS

• Assist in the receiving and stocking or preparing of all incoming and outgoing shipments.
• Be competent in all aspects of the Square POS system and the related equipment including cash registers and personal computer and printer applications.
• Be competent in categories of books and Bible translations.
• Responsible for opening and/or closing the bookstore.
• Assist with merchandise inventories and data input of all inventories.
• Input data electronically to be used for the ordering of books or merchandise.
• Assist in the display of books or merchandise in store.
• Account for the monies collected from business transactions including balancing receipts and preparing cash deposits.
• Keep clothing and merchandise on shelves neat and make sure bookshelves are stocked and books are straightened daily.
• Greet visitors in a friendly and professional manner.
• Maintain order of front desk area daily.
• Provide excellent customer service for all customer needs and purchases.

QUALIFICATIONS / REQUIREMENTS

Including, however not limited to:

• Christian with high integrity, actively pursuing a relationship with God
• High school diploma, or equivalent
• Retail or customer service experience, preferred
• Knowledgeable in cash handling principles and practices
• Able to use computer equipment, systems and software used in retail operations
• Able to multi-task, analyze workload, and prioritize as necessary for the benefit of the department
• Able to take the initiative to complete the duties of the position without the need of direct supervision.
• Able to learn and utilize new skills and information to improve job performance and efficiency.
• Must be able to work independently, as well as a part of a team
• Excellent communication skills, both written and verbal
• Must possess a positive attitude
• Able to show a desire and willingness to learn
• Must be able to pass background screening, including driving record
• Eligible to work in the United States

WORKING CONDITIONS

• No more than twenty-nine (29) hours per week

PHYSICAL REQUIREMENTS

• Continually required to stand, walk, sit, communicate, reach, and manipulate objects, tools or controls.
• Move materials weighing 10-20 pounds frequently, 25-35 pounds occasionally.
• Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, mouse, calculator, and similar machines.

This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties or skills required for the position.

Midwestern Baptist Theological Seminary is an Equal Opportunity Employer

Midwestern Baptist Theological Seminary will reasonably accommodate qualified individuals with a disability so they may perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to the institution. Contact human resources (HR) with any questions or requests for accommodation.