Production Support Engineer

Akkodis is seeking a Production Support Engineer for a Contract job with a client in Charlotte, NC(Hybrid) . The ideal candidate is responsible for managing daily operations of the technology platform, including incident management and application monitoring.


Rate Range: $50/hour to $55/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.


Production Support Engineer job responsibilities include:

• Managing daily operations of the technology platform.
• Handling problem and incident management.
• Overseeing release and deployment processes.
• Ensuring operational readiness and capacity management.
• Monitoring applications and analyzing service performance.
• Identifying and resolving production failures.
• Communicating effectively with development and business teams.
• Maintaining and enhancing technical policies and procedures.
• Troubleshooting and resolving complex technical issues.
• Supporting new and existing equipment and software installations.

Desired Qualifications:

• Bachelor's degree in computer science, Information Technology, or a related field.
• Minimum of 3 years in Production Support or a related technical environment.
• Proficiency in Linux and SQL.
• Experience with application performance monitoring tools such as AppDynamics, Dynatrace, or Splunk.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Shivani.Singh2@ akkodisgroup.com


Pay Details: $50.00 to $55.00 per hour


Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.