IT Field Support Specialist
Paladin Consulting
Field Support Analyst
New York, NY
4 month contract with option to extend or hire
Bachelor's Degree preferred with up to 3 years of relevant experience.
- Edit content for the documentation of software applications and hardware environments.
- Create photographs, drawings, sketches, diagrams, and charts to illustrate the material..
- Provide ad-hoc technical assistance to managers and other members of the application development team.
Typical working day:
- General desk top support
- Hardware/software support
- Desktop support helping a wide range of end users
- Responding to tickets
- Maintaining office technology
- Front facing customer service
- Level 1 & Level 2 software support enterprise level
- Backend office MS Office Support
- MS Intune
- Active Directory
- Remote management
- Incident Request Management
Skills :
- Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
- Experience with analyzing information and standard practices to make judgments.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- MS Intune, Ticketing Systems, MS Office Suite
Vacancy posted 1 day ago
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