Aftermarket Operations Associate I (1401)

Aftermarket Operations Associate I (1401)

This is a place where your work is visible, your ideas are valued, and your growth matters. You'll have the opportunity to solve real challenges, contribute to innovative solutions, and build a career with a team that invests in your success. If you're ready to grow your career and make an impact, we encourage you to apply today. Pay Range: $25.24 - $29.04 per hour Exciting benefits await at our company: Medical, Dental, and Vision coverage with 100% Company Paid Premiums 401K plan with 4% Employer Matching Flexible Spending Accounts for added financial flexibility Grocery Allowance to support your well-being Pet Insurance for your furry companions Join us and enjoy these fantastic perks!

Job Summary

The Aftermarket Operations Associate supports the Aftermarket team by processing and managing plant orders. This includes tracking shipment status, coordinating with buyers regarding product availability, expediting the procurement of fabricated or raw material components, handling logistics and reporting, managing order invoicing, and overseeing Aftermarket accounts payable and receivable. This position contributes to the overall mission of Hyundai Translead by providing innovative solutions and improving the customer care experience.

Essential Functions

Process and track the status of plant transfers, third-party purchase orders, and sales orders from the Aftermarket e-commerce site with supervision Search for stock availability and obtaining permission for usage from Procurement buyers Create and send weekly reports to customers with assistance from the supervisor Communicate with the outsourcing department to track all fabricated and purchased components Create and send Bill of Ladings, process and maintaining records of freight bills, and create and process credit and debit invoices for sales, claims, and returns Process customer claims (damaged, lost, wrong, or missing parts) Process Accounts Payables and Accounts Receivables Answer inbound phone calls from customers promptly and politely Receive and respond to customer requests using email and phone calls Communicate any urgent issues to management Other duties as assigned

Essential Functions (Continued)

Minimum Education and Experience Requirements High school diploma or GED Previous experience in problem-solving or operations Previous experience using Excel Preferred Education and Experience Requirements One year of related experience in heavy duty truck or trailer parts, automotive parts (retail or wholesale) Language Requirement None Travel Requirements UP to 10% Hyundai Translead will only communicate with candidates using @hyundaitranslead.com email addresses. We do not send unsolicited job offers, request payments, or conduct interviews via messaging apps. To report a suspicious message, please contact View email address on click.appcast.io. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Hyundai Translead is an Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you require accommodation to complete Hyundai Translead's employment application, please reach out to View email address on click.appcast.io Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position they are hired for. Pay Range: 1938.47-2230.77