Director of Information Technology

Job Description

Job Description

Maloney Properties – Voted “Best Place to Work” by its employees for 11 years!

About Us

Established in 1981, Maloney Properties LLC is a successful real estate firm. Our services include property management, real estate development, hospitality management, sales/marketing, and construction management services. We manage more than 100 housing communities with more than 11,000 units throughout the New England area.

We attribute our success to the effective working partnerships we have created with both clients and staff. Maloney Properties has developed a unique culture and work environment that is a significant factor in our success and enables us to attract and retain the best talent and finest professionals in the industry. As a result, we have a high employee retention rate with an average employee tenure of more than 10 years.

We are a company with a human focus and feel passionately and genuinely that our employees are our greatest asset. We are dedicated to teamwork, staff development and training. We have created a community within our company; we set clear goals and work together to achieve them. Maloney Properties is an Equal Opportunity Employer.

The IT Department

The Information Technology department at Maloney Properties, Inc. delivers a full range of technology services across our management portfolio, enabling site and corporate staff to operate efficiently, securely, and in compliance with regulatory requirements. The department is responsible for the technology that supports day-to-day property operations at every site as well as the corporate functions that depend on it.

Your Role

The Director of Information Technology is a senior operational leader accountable for the reliability, security, and continuity of technology across Maloney Properties and its portfolio. Reporting to executive leadership and partnering closely with strategic technology leadership, the Director owns the delivery of IT services and leads the internal team and managed service providers that support them.

This is a pivotal moment for the department. The organization is moving from a model that has been heavily dependent on individual expertise and undocumented, tribal knowledge toward a documented, well-governed, and resilient shared-services function. The Director's central mandate is to lead that maturation: to eliminate single points of failure, formalize processes and documentation, strengthen the security and compliance posture, and re-balance the team toward proactive, strategic support of the business rather than reactive, individually dependent operations.

The Director leads a team of 9 professionals and is expected to help shape the department's structure and staffing as the operating model evolves. Success in this role is measured less by personal technical heroics and more by the Director's ability to build and lead a team, a set of processes, and a documentation base that make the department resilient, transparent, and continuously improving.

Your Responsibilities

• Operations, Continuity & Resilience
• Security, Risk & Compliance
• Vendor, Contract & Financial Management
• Applications, Data & Reporting
• Service Delivery & End-User Support
• Team Leadership & Executive Partnership

Your Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field (Master's a plus).
• At least 8–10 years in information technology, including proven leadership of teams and complex, cross-functional initiatives while working with senior management and key stakeholders.
• Demonstrated experience maturing or professionalizing an IT function - turning undocumented, individually dependent operations into documented, repeatable, well-governed processes.
• Strong experience with Microsoft 365, Azure/Entra ID, Windows environments, and hybrid infrastructure.
• Working knowledge of cybersecurity, disaster recovery/business continuity, and IT risk and compliance practices.
• Experience managing managed service providers, vendors, and service agreements, including RFPs and contract negotiation.
• Strong budget planning, financial management, and resource management skills.
• Excellent oral and written communication skills, including the ability to explain technology in business terms, build rapport, influence stakeholders, and deliver constructive feedback.

Preferred experience includes:

• Experience in the property management, real estate, or affordable housing industry.
• Hands-on experience with the Yardi Voyager platform and its modules; experience with a Voyager upgrade or comparable enterprise-application modernization.
• Experience establishing data governance and building analytics/reporting capability (e.g., Power BI).
• Familiarity with evaluating and governing AI-assisted productivity tools (e.g., Microsoft Copilot).
• Project management discipline and certification (e.g., PMP), with the ability to prioritize and manage multiple projects of varied scope in a cross-functional environment.

Key Competencies

Business continuity and resilience • Documentation and knowledge management • Cybersecurity and risk management • Vendor and contract management • IT operations and infrastructure • Data governance and analytics • Budget and financial management • Service management and process improvement • Team leadership and development • Change management • Stakeholder communication • Problem solving and conflict resolution.

Compensation & Benefits:

Maloney Properties offers a family-friendly workplace and healthy work-life balance. In addition to a competitive salary and benefits package we also offer the following:

• Training programs and opportunities that lead to employee advancement and promotions.
• A flexible work schedule and the ability in many cases to work remotely.
• A generous Employee Referral Program with a bonus of up to $1,000 per hire.
• Volunteer and fundraising opportunities for annual causes such as the AIDS Walk and Stand Against Racism, just to name a few.

Salary Range: $150,000 to $180,000 depending on experience.

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