APP Clinical Lead

Job Description

Job Description

Description:

Reports To: Medical Director

Location: Atlanta, AllCare GA Clinics (Pod-based model)

Company Description

AllCare is a fast-growing, tech-enabled provider of patient-centered care, built to address a fundamental challenge in healthcare: access. Too often, patients struggle to receive timely, coordinated primary care, leading them into more expensive, fragmented settings and ultimately poorer outcomes.

At our core, our mission is to modernize the healthcare experience with care that is accessible, connected, and human , delivered through an omnichannel model that integrates primary and urgent care—combining digital scheduling, walk-in access, and telehealth into a modern patient experience. Our vision is a future where patients never have to choose between convenience, compassion, and continuity ; by bringing these elements together under one model, AllCare is redefining how care is delivered—ensuring patients receive timely access without sacrificing quality relationships or long-term care.

Central to our strategy is a commitment to being technology-forward and AI-enabled. We are investing in platforms and capabilities that not only improve the patient experience, but also power a highly efficient and scalable operating model. This includes leveraging AI and automation to streamline administrative workflows, reduce friction in the back office, and enable our clinical teams to focus more of their time on patient care. The result is a system that delivers both better outcomes and stronger unit economics as we scale.

Currently serving patients across 15 locations in Georgia, AllCare offers a full spectrum of services including preventive care, women’s health, and chronic disease management. Our clinical and operating model is intentionally designed to support providers—offering flexible scheduling, strong administrative infrastructure, and a collaborative team environment.

Following an investment by Summit Partners, AllCare is poised for significant growth, with plans to scale from 15 to 50+ locations over the next several years, while staying true to our mission of delivering high-quality, convenient, and human-centered care.

Position Summary

The Provider Clinical Lead (Nurse Practitioner or Physician Assistant) provides day-to-day clinical leadership for an assigned provider pod within AllCare GA clinics while maintaining direct patient care responsibilities. This role promotes consistent, high-quality, evidence-based care by serving as a primary resource for clinical policy interpretation, workflow guidance, and provider practice support. The Clinical Lead collaborates closely with Practice Managers to align clinical and operational priorities and to ensure the success of providers and their clinics Responsibilities include clinical guidance, onboarding support, provider coaching, and issue escalation. Clinical leads directly manage a group of providers, including partnering with HR on performance management and career growth and opportunities.

Patient Care responsibilities (~70-80% of time):

• Provide accurate, high-quality primary care with a focus on strong clinical outcomes.
• Perform routine physical exams, including Pap smears, according to clinical standards.
• Diagnose and treat common medical conditions using evidence-based care.
• Counsel patients on preventive care, wellness, and health promotion.
• Manage urgent primary care complaints efficiently and appropriately.
• Collaborate with the care team to support coordinated, high-quality care.
• Review labs and clinical documents promptly and accurately.
• Complete EMR documentation within 72 hours.
• See approximately 2–2.2 patients per hour, including walk-ins as needed.
• Maintain professionalism and clear communication with patients and staff.

Clinical Leadership Responsibilities (~20-30% of time)

• Partner with Practice Managers to align clinical and operational priorities.
• Provide clinical leadership and decision support for assigned pod providers.
• Serve as a resource for clinical policy, workflow, and practice standard questions; escalate as needed.
• Support provider onboarding, including workflows, documentation, inbox management, escalation pathways, and role expectations.
• Provide peer coaching on workflows, documentation, protocol adherence, and identified training needs.
• Reinforce adherence to clinical protocols, practice agreements, and compliance requirements.
• Partner with the Medical Director on provider education, policy updates, and follow-up training.
• Conduct chart review, quality monitoring, coaching opportunities, and escalation of trends.
• Assess provider-related clinical or operational concerns, including workflow, quality, and professionalism issues.
• Lead the adoption of new workflows, protocols, service lines, and provider support initiatives.
• Use quality, patient experience, throughput, documentation, and training data to support pod-level improvement.

Requirements:

Qualifications

Required

• Current, unrestricted Family Nurse Practitioner (NP) or Physician Assistant (PA) license and authorization to practice in the State of Georgia.
• Minimum of three (3) years of clinical experience in primary care, pediatric care, urgent care, family medicine, or a comparable ambulatory setting.
• Demonstrated ability to lead peers, influence change, and support consistent clinical practice in a team-based environment.
• Strong verbal and written communication skills, with the ability to address provider questions, provide coaching, manage conflict professionally, and escalate concerns appropriately.
• Experience with, or demonstrated ability in, provider onboarding, peer mentoring, education, or training support.
• Working knowledge of clinical protocols, scope-of-practice requirements, and collaborative or practice agreement expectations relevant to the role.
• Proficiency with EHR systems, clinical inbox workflows, documentation standards, and performance or quality data.

Preferred

• Previous experience in clinical lead, medical director support, or supervisory capacity.
• Experience partnering with operations leaders or Practice Managers in a multi-site or high-growth clinic environment.
• Experience leading quality improvement initiatives, documentation review activities, and/or protocol standardization efforts.
• Experience onboarding, mentoring, or training advanced practice providers.
• Familiarity with ambulatory compliance expectations, provider readiness processes, and implementation of new clinical workflows.