General Manager-203100
ESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
58,000-62.000
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
- 2-year degree highly preferred
- Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Conversational or proficient in Spanish
- Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
- Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- Typically, moderate noise level in the work environment.
- Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
- Occasionally push, pull, lift and/or move up to 25 pounds.
- Read, write and speak English and comprehends basic instructions.
- Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
- Present information in one-on-one and small group situations to customers, clients, and associate
- Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
- Conversational Spanish would be beneficial
58,000-62.000
Vacancy posted 3 hours ago
Similar jobs that could be interesting for youBased on the General Manager-203100 in Smyrna, GA vacancy
- ...We're hiring a General Manager! Your Responsibilities Will Include Ensuring customers are served correct, complete orders within service time goals Preparing and ensuring that all colleagues prepare consistent, high quality products that are served to customers Achieving...SuggestedLocal area
PFLC Little Caesars
Mableton, GA1 day ago - ...crafting memorable experiences for guests and associates alike. Core Requirements Minimum of five years in hotel management, including one year as a General Manager. Proficient in English, both verbal and written. Commitment to signing non-disclosure and non-compete agreements...SuggestedLocal areaShift workWeekend work
Buckhead America Corp.
Smyrna, GA9 hours ago $50k - $70k
...with college tuition assistance, valuable job training, and retirement benefits. Let’s talk. Make your move. Requirements The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald’s critical customer standards...SuggestedShift workMcDonald's
Mableton, GA9 hours ago- ...Join to apply for the General Manager role at McDonald’s. This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when...SuggestedFlexible hoursShift work
McDonald's
Smyrna, GA50 minutes ago $72k - $88k
A Healthier Future Starts With You As a Head Coach (General Manager), you're the leader, strategist, and mentor of your store. You'll inspire your team, drive operational excellence, and deliver exceptional guest experiences using data-driven insights to build healthier...SuggestedFull timeCasual workLocal areaShift work$75k
...First. Welcome to Crash Champions. We Champion People. Responsibilities Meet or exceed location revenue goals and other KPIs: Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and...Full timeRemote workCrash Champions
Atlanta, GA2 hours ago- ...Job Description: THE GENERAL MANAGER: inspires and fosters accountability to drive success in the role while upholding our Culture of FUN! They provide strong leadership, supervision, and guidance on strategic initiatives and operational standards to enhance business...Full timeTemporary workShift workNight shiftWeekend work
- ...Job Description Job Description Service Manager - Honest-1 Auto Care - East Cobb - Marietta, GA Are you a proven leader in automotive service repair with a passion for honesty and customer trust ? Honest-1 Auto Care in East Cobb is looking for a Service Manager...
Hcarter Investments Llc
Marietta, GA26 days ago - ..., into a cohesive growth engine, we encourage you to explore this role. The Role As the operational leader of NEXT, you will manage the day-to-day business, translating high-level strategy into seamless execution. This is a largely commercial, highly cross‑functional...Work at officeLocal areaShift work
World 50 Group
Atlanta, GA1 day ago - ...A leading global mobility provider is seeking a GM/Station Manager in Atlanta, Georgia. This role involves overseeing P&L management, driving profitability, and managing high-volume operations. Candidates should demonstrate financial acumen, stakeholder management skills...Full timeFlexible hours
Europcar Mobility Group
Atlanta, GA11 hours ago - ...unfamiliar with these requirements, please seek the advice of legal counsel.**Stelleninhalte****We're seeking an experienced GM/Station Manager who embodies an entrepreneurial spirit at their core. Your passion for innovation, coupled with a proven track record of driving...Local areaFlexible hours
Europcar Mobility Group
Atlanta, GA2 days ago $143k - $286k
...for the overall strategic leadership and global growth of this industry leading DCIM business. The role includes end-to-end P&L management including leadership of multiple sales channels, service operations and a strong focus on product management. The GM owns the...Temporary workCarrier Global Corporation
Kennesaw, GA2 days ago- At Taco Bell, we're hungry for Mas. Mas Heart, Mas Flavor and Mas Value. If you want Mas in your life read on! Do you know how to inspire and engage? Do you make others smile easily? When you say thank you do you mean it? Are you a foodie? Do you know what it takes to ...
Taco Bell
Alpharetta, GA4 days ago - ...Wingstop Assistant General Manager Lead. Grow. Inspire. Ready to take the next step in your leadership career? At Chehar Group , we believe in People First . We're looking for motivated leaders who are passionate about developing teams, delivering great guest experiences...Hourly payFlexible hoursShift work
Workstream
Atlanta, GA9 hours ago - ...many opportunities for growth and advancement. Flexible scheduling! (around school, extracurricular activities or other jobs) General hours of operation from 6:00am - 9:00pm (some cafes and times vary) You can work 15-40 hours a week! Must be 16 years old...Part timeFlexible hours
Panera
Atlanta, GA11 days ago $18 - $22 per hour
...JOB SUMMARY/OBJECTIVEThe Assistant General Manager is the anchor of the team, working as a leader who sets the standard for customer service, supporting daily operations, assisting with training, spearheading equipment maintenance and studio readiness, managing inventory...Hourly payFull timeShift workPause Buckhead
Atlanta, GA2 days ago$43k - $67k
...Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you’ll get to encourage a sales team and create outstanding customer experiences in one of our retail stores. In this role, you’ll be leading a store team from developing...Hourly payNight shiftWeekend workAfternoon shiftVictra - Verizon Authorized Retailer
Atlanta, GA9 hours ago- ...to providing a joyful work environment fostered by a crew of like-minded hospitality professionals. Job Summary The Assistant General Manager is responsible for effectively leading Sully’s Steamers Restaurant according to operational policies and procedures. This position...Local areaFlexible hoursShift work
Sully’s Steamers
Marietta, GA2 days ago - ...Assistant General Manager Hospitality Starts Here: Welcome to The Indigo Road Hospitality Group (IRHG) , where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best take care of our guests...Contract workLocal area
Indaco Atlanta
Atlanta, GA1 day ago - ...Join to apply for the Assistant General Manager role at CKE Restaurants, Inc. Position Summary The Assistant General Manager (AGM) supports the General Manager (GM) in directing the daily operations of a Hardee’s restaurant in support of the Brand Vision, Mission, and...Part timeWork at officeLocal areaImmediate startAll shiftsFlexible hoursShift workNight shift
CKE Restaurants
Atlanta, GA4 days ago - ...Sully's Steamers is seeking an Assistant General Manager to lead daily restaurant operations, uphold quality, and drive guest satisfaction under the General Manager's supervision. You will oversee service levels, labor costs, sanitation, and staff development, ensuring...Local area
Sully’s Steamers
Marietta, GA1 day ago - ...company, please visit our website; Requisition ID: 20129 Remote Work Available: No Job Title: Assistant General Manager Department: Retail Reports To: General Manager FLSA Status: Hourly Benefits: Includes opportunities for...Hourly payWork at officeLocal areaRemote workFlexible hoursWeekend workAfternoon shift
Trulieve
Marietta, GA1 day ago - ...regulations. Paid Time Off Employee Assistance Program (EAP) Commuter and Dependent Care Benefits What You’ll Do The Assistant General Manager is responsible for overseeing daily operations, driving financial performance, and maintaining a high-energy environment that aligns...Hourly payLocal area
Kona Grill
Alpharetta, GA4 days ago $143k - $286k
...for the overall strategic leadership and global growth of this industry leading DCIM business. The role includes end-to‑end P&L management including leadership of multiple sales channels, service operations and a strong focus on product management. The GM owns the execution...Full timeTemporary workLocal areaCarrier
Kennesaw, GA11 hours ago- 3 days ago Be among the first 25 applicants At Bridge, we know that great communities start with great leaders. As a General Manager, you will take full ownership of daily operations, ensuring that the property runs efficiently, achieves established financial and operational...Full timeTemporary work
Bridge Property Management
Atlanta, GA11 hours ago - ...Assistant General Manager To lead team members in the execution of an excellent guest experience resulting in increasing guest counts, sales and MOP growth. To select, coach and develop team members. Responsible for managing all aspects of a specific department(s...Hourly payWork experience placementCasual workAll shiftsShift work
Jackmont Hospitality
Atlanta, GA2 days ago - ...to providing a joyful work environment fostered by a crew of like-minded hospitality professionals. Job Summary The Assistant General Manager is responsible for effectively leading Sully’s Steamers Restaurant according to operational policies and procedures. This position...Local areaFlexible hoursShift work
Sully's Steamers Marietta
Marietta, GA3 days ago - **I. Job Summary** Manages the day-to-day operations at a medium to large site. Route Managers and/or Senior Route Managers can report into this job. Establishes and maintains performance and productivity metrics and cost management processes. **II. Essential Duties and...Temporary workWork experience placementWork at officeLocal area
wm
Smyrna, GA1 day ago - ...Assistant General Manager – East Cobb Club Here We GROW Again! Are you ready to step into leadership, drive performance, and grow with one of the fastest-scaling fitness brands in the nation? Blue Ridge Fitness, a division of CR Fitness, is looking for a motivated and...
Crunch Fitness
Marietta, GA3 days ago - ...unfamiliar with these requirements, please seek the advice of legal counsel.**Stelleninhalte****We're seeking an experienced GM/Station Manager who embodies an entrepreneurial spirit at their core. Your passion for innovation, coupled with a proven track record of driving...Full timeLocal areaFlexible hours
Europcar Mobility Group
Atlanta, GA11 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager-203100. Be the first to apply!
