Floater Shelter Advocate (Seattle, Covering Weekdays Day and Evening Shifts)

Description We are seeking a responsible and energetic individual with a passion for serving families at our 24-hour shelter locations. Floater Shelter Advocates work with parents and children experiencing homelessness and in need of a safe refuge. General responsibilities include coordinating and facilitating shelter activities, providing care and crisis management, facilitating a set program schedule, maintaining a clean environment, and offering acceptance and hope. Floater Shelter Advocates actively engage in Mary’s Place equity work—striving for racially equitable outcomes and taking responsibility for creating, maintaining, and affirming communities for people of color, immigrants and refugees, trans and gender-non-conforming people, and other populations who routinely encounter systemic oppressions. As an equal opportunity employer, people of color are encouraged to apply. The Floater Shelter Advocate role is a part-time, non-exempt position supporting various weekday day (daytime is the priority) and weekday evening shifts located at two of the Mary’s Place 24/7 shelters (The Glen/Downtown Seattle and Regrade/Downtown Seattle). The schedule for a Floater Shelter Advocate day shift is as follows 7:00 a.m. to 4:30 p.m. The schedule for a Floater Shelter Advocate evening shift is as follows Evening: 3:00 p.m. - 12:30 a.m. Candidates must be available to work at least two shifts per two-week-pay-period, or at least half (50%) of shift offerings. This position is part-time, non-exempt and does not supervise other employees. The pay for this position starts at $25/hr. DOE . If you pick up a shift that is Overnight, the schedule for a Floater Shelter Advocate Overnight shift is 11:00 p.m. – 8:30 a.m. (a Sunday overnight shift begins Saturday night at 11:00 p.m., a Monday overnight shift begins Sunday at 11:00 p.m., etc.). Compensation for an Overnight shift includes an additional $1/hour differential. Key Responsibilities Proactively create a welcoming and affirming environment, engage families in high-quality shelter services Engage guests in conversations around their housing goals and assist them with resource navigation Maintain a calm, affirming demeanor and model positive behavior, such as upholding professional boundaries Address behavioral challenges, provide trauma-informed crisis management, conflict de-escalation, and set appropriate limits through an equity lens Effectively collaborate and regularly communicate with other staff members and supervisors to ensure consistency; a team-based, solution-oriented approach to the work; and high-quality service delivery Welcome and orient new families to shelter - provide shelter tours, explain program, and complete and upload shelter intake documents Implementation of Shelter Operations & Procedures (35%) Collaboratively execute shelter processes according to time of the day and in accordance with the Shelter Policy Manual Maintain a clean and sanitary shelter environment - disinfect high-touch areas; do laundry; restock supplies; clean bathrooms and showers; vacuum, sweep, and mop floors; clean up after meals; take out garbage, compost, and recycling; etc. Serve food and adhere to all food safety and serving protocols, including clear and consistent documentation Move around the facility and maintain an active and engaging presence around shelter #J-18808-Ljbffr Mary's Place