Account Manager, Employee Benefits

Responsibilities Actively provide client service in response to day‑to‑day service issues and questions; escalates as necessary. Actively seek improvements to client service and efficiencies within teams by identifying improved processes. Work with the client team to develop project plans and deliver on service goals. Set priorities and manage workflow to ensure efficient, timely and accurate processing of account transactions. Prepare renewals and RFPs, coordinate vendor responses, support negotiations, analyze and spreadsheet proposal results, and develop client presentations. Delegate administrative and analytic tasks, as necessitated, to the team Benefit Analyst; provide coaching and peer review, e.g., Forms 5500, policy review, monthly carrier reporting, etc. Keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance. Prepare for and facilitate client meetings (prepare agendas and materials, coordinate resources, etc.). Qualifications BA/BS preferred. 2–5+ years of health & welfare experience, meeting the majority of core practice competency‑based skills. Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and services. Life, Accident and Health Insurance License required. GBA or CEBS Certification a plus. Physical Demands and Work Environment While performing the duties of this job, the employee is required to regularly sit, hear, and reach with hands and arms. The employee is occasionally required to stand and walk and must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The work environment characteristics described are representative of those employees performing the essential functions of this job. The noise level in the work environment is usually moderate to loud. Occasional travel. Benefits Pay Range: $51,800 - $74,000 Annual Equal Opportunity Employer Brown & Brown, Inc. and our team of companies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. #J-18808-Ljbffr