Lead ServiceNow Administrator - ITSM, ITOM and CMDB
Royal Cyber
Role: Lead ServiceNow Admin - ITSM , ITOM and CMDB
Location: Libertyville, IL onsite role
Visa: USC / GC ONLY
Description:
ServiceNow Platform Ownership – Own the day-to-day administration, availability, security, governance, and continual improvement of the ServiceNow platform.
ITSM Leadership – Administer and continuously improve Incident, Problem, Change, Request, Service Catalog, Knowledge, SLA, Major Incident, and reporting capabilities.
ITOM & CMDB Management – Own CMDB governance, data quality, CI lifecycle, Discovery, Service Mapping, Event Management, and operational visibility to improve service health and reduce MTTR. ITAM & License Management – Manage hardware/software asset lifecycles, software models, entitlements, reclamation, compliance, audits, and optimization.
Configuration & Automation – Configure workflows, forms, notifications, roles, access controls, automation, data structures, and platform capabilities to deliver scalable solutions.
Integrations & Data Integrity – Design and maintain APIs, MID Server, Import Sets, Integration Hub/Spokes, and integrations with identity, monitoring, procurement, financial, and endpoint systems.
Platform Lifecycle & Release Management – Manage environments, upgrades, releases, testing, SDLC controls, and platform changes while ensuring security, compliance, and operational requirements are met.
Governance & Roadmap – Support the ServiceNow strategy and roadmap, manage demand and technical debt, prioritize enhancements, and establish standards aligned with ITIL and enterprise architecture.
Reporting & Operational Excellence – Develop dashboards, KPIs, and operational reports; monitor platform health and performance; and identify opportunities for automation, cost reduction, and risk mitigation.
Stakeholder Partnership & Enablement – Collaborate with business and IT stakeholders, translate requirements into sustainable solutions, and drive adoption through documentation, training, communication, and continual process improvement.
$120k - $160k
...Information Technology SummaryThe ServiceNow Lead Systems Administrator is accountable for the support, day-... ...ServiceNow, with primary ownership of the ITSM, ITOM, and ITAM product areas. This role... ..., SLAs, and reporting), ITOM (CMDB governance and data quality, Discovery...ServicenowWorldwide$75 per hour
...Description Top Skills' Details 1.) 8+ years of ITSM consulting or process leadership experience supporting ServiceNow or IT Service Management initiatives 2.) Deep... ...Catalog, and Knowledge 3.) Experience leading enterprise ITSM migration, consolidation, or integration...ServicenowContract workTemporary workTEKsystems
Waukegan, IL3 days ago$75 per hour
DescriptionWe are seeking an experienced Lead ITSM Consultant / Analyst to lead the process-oriented workstream for a large-scale ServiceNow integration and migration initiative as part of the Exact Sciences and Abbott integration. This role will lead the assessment, alignment...ServicenowContract workTemporary work$109.9k - $125.4k
...Overview Lead Production Support Specialist As part of the EMV Certification Platform team within Capital One’s Testing... ...Root Cause Analysis (RCA), and utilizing enterprise ITSM software (ServiceNow, Jira Service Management) Experience enforcing vendor SLAs...ServicenowFull timeContract workPart timeLocal areaCapital One
Riverwoods, IL17 days ago$96.5k
...The Business Analyst will support the CMDB & ITOM POD by helping coordinate delivery, documentation... ...will work closely with the Delivery Lead, Architect, Scrum Master, engineers,... ...detail and a customer-focused approach. ServiceNow for agile lifecycle management, sprint...ServicenowTemporary workLocal areaAbbVie
Libertyville, IL1 day ago$40k - $60.5k
...Fortune Brands Innovations is an industry-leading home, security and digital products... ...programs and processes including benefits administration, tuition reimbursement, employee... ...ticketing or case management system (Jira, ServiceNow, Workday Help, etc.) Experience supporting...ServicenowWork at officeRemote workRelocationFlexible hours3 days per weekFortune Brands
Deerfield, IL21 hours ago- ...Configuration Management Engineer, where you’ll lead and enhance our Configuration Management Database (CMDB), ensuring accurate and reliable data across... ...experience, with a strong understanding of ITSM products such as ServiceNow, Flexera One, HP Service Manager or BMC...ServicenowFull timeWork experience placementH1b
$65 - $75 per hour
DescriptionWe are seeking an experienced ServiceNow Sr. Developer to support a strategic... ...across the ServiceNow platform, including ITSM, CMDB, integrations, workflow automation, and... ...and TEKsystems Global Services We’re a leading provider of business and technology services...ServicenowContract workTemporary work- Premier Global Links LLC is seeking an experienced Lead Financial Planner / Service Advisor to provide comprehensive financial planning and ongoing client service within an established wealth management environment. This is primarily a non-sales financial planning role...
- ...rather than QA testing. Responsibilities include designing and automating IT controls within CI/CD pipelines, translating regulatory needs for tool configurations, and partnering with Jira, GitHub, JFrog, qTest, and ServiceNow CMDB to ensure live, #J-18808-Ljbffr BioSpaceServicenow
$18.16 - $24.51 per hour
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive...Full timeVisa sponsorshipFlexible hours$19 per hour
...Insight Global's Workforce Privacy Policy: Skills and Requirements Technical Help Desk Support Microsoft 365 Experience ServiceNow Ticketing System Experience Strong Customer Service, Troubleshooting & Communication Skills Curiosity for Technology & AI...ServicenowInsight Global
Libertyville, IL1 day ago- ...PTO requests in alignment with operational needs and labor policies.Oversee accurate payroll submissions and administrative reporting.Serve as the primary lead, providing daily mentorship, guidance, and training.Foster a collaborative environment where team members feel...Temporary workWork at officeShift work
- GCB Services LLC in Buffalo Grove, IL seeks a Lead Planner / Service Advisor to deliver comprehensive financial planning for a growing client base, maintain trusted relationships, and coordinate with a pod of advisors. The role is primarily non-sales for daily planning...
$19 per hour
...Eurest ~ We are hiring immediately for full time FOOD UNIT LEAD positions. ~ Location : AbbVie - 26525 Riverwoods Boulevard, Mettawa, IL 60045 Note: online applications accepted only . ~ Schedule : Full time schedule. Monday - Friday, 5:30 am - 2:30 pm...Hourly payFull timePart timeLocal areaImmediate startRemote workWorldwideMonday to FridayFlexible hoursCompass Group, North America
Libertyville, IL3 days ago$27 - $29.5 per hour
...Job Description Job Description Lead Maintenance Technician Lake Bluff, IL At Marquette Management, we believe exceptional... ...Safety, Compliance & Risk Management Inventory & Administrative Management When you join Marquette, you become part of a culture...Marquette Management
Lake Bluff, IL1 day ago$130k - $155k
We Make Life More Rewarding and Dignified Location: LibertyvilleDepartment: Information Technology SummaryThe Senior Analyst, Integrated Business Planning (IBP), is responsible for designing, configuring, and supporting SAP IBP solutions across supply and demand planning...Work at officeWorldwide$75k - $95k
...Minimum Requirements 4-7 years of IT support or systems administration experience Experience managing help desk or technical support... ...networking, systems, and troubleshootingExperience with ITSM platforms (ServiceNow, Jira, etc. preferred) Associate or Bachelor’s degree...ServicenowFull timeMonday to Friday- Accurate Personnel, Buffalo Grove, IL, is seeking a Branch Manager to oversee operations, develop client relationships, and lead a team of staffing professionals. The role emphasizes growing partnerships and delivering top staffing solutions in the Buffalo Grove market...
$111k - $160.95k
...technologies and services. This role leads managed service partners and... ...within established ITSM processes.Monitor service performance... ....Microsoft Endpoint Administrator certification.ITIL Foundation... ...certification.Experience with ServiceNow.Experience supporting large-scale...ServicenowLocal areaRelocation- ...voice, and light clerical duties. You will manage attendance, lunch counts, and records, answer calls, and support the building administrator. A high school diploma and excellent computer and communication skills are needed; bilingual is preferred. #J-18808-Ljbffr Special...Part time
- ...activities (PLN, LRP and LBE), actuals monitorization and related deliverables of the HQ for INTL, iCEX and IMAP organizations, as well as leading the INTL HQ (IMCO, IMAP and HQ) PTP activities, ensuring the right support to the organization, as well as the right internal...Local area
AbbVie
Mettawa, IL27 days ago - Jessup Manufacturing Company in Lake Bluff, IL, is seeking a Production Supervisor for the Lake Bluff facility on the 2nd or 3rd shift. You will supervise daily production operations, coordinate schedules, manage inventory, and ensure safety and profitability through compliant...Night shiftAfternoon shift
- Job Title Store e-Commerce Manager Assistant Job Description Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion...Local area
$65k - $85k
Callusfirst in Lake Bluff, Illinois, is looking for motivated individuals to join their team. The role involves helping clients recover from damage due to various events, ensuring exemplary customer service while maintaining a collaborative team environment. With a competitive...- ...across the community. The position emphasizes collaborative care, flexible scheduling, and a vision-driven approach to improving children's communication outcomes, with administrative support and opportunities for professional #J-18808-Ljbffr Bright Steps Therapy NetworkFlexible hours
- Cole-Parmer Instrument Company is seeking a Sr. Manager to lead the Marketplace & Emerging Commerce strategy across Amazon and future channels, driving revenue growth and brand visibility. This role requires cross-functional leadership with Digital Marketing, eCommerce...
- ...Automotive BDC Representative to join our growing dealership team. You will be the first point of contact for potential customers, engaging leads and scheduling appointments via phone, text, and email to support the sales team and drive showroom traffic. We offer paid training,...
$22 - $30 per hour
...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Leading a team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others Primary...Hourly payMinimum wageFull timeTemporary workPart time- Medline Industries, LP in Mundelein, IL seeks a Senior Recall Specialist to lead complex recall activities under FDA regulations. You will coordinate sub-recalls, manage regulatory communications, and guide Recall Specialists to ensure timely, compliant recall execution...
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