LVN, Licensed Vocational Nurse Clinic Lead - Santa Rosa Family Health at CHRISTUS Health San An[...]

Job Description Description Summary: This position requires the skills and knowledge to provide direction, leadership and accountability for Medical Assistants. Under general supervision, performs a wide variety of direct, technical nursing care functions for acute, sub‑acute, convalescent and chronic patients in accordance with nursing care plans and physicians' orders. The Referral Coordinator is responsible for coordinating all patient referrals and processing all requests for referral authorizations. Must be able to work cooperatively as a team member and demonstrate behaviors of trust and respect toward others, including clinical support associates, non‑clinical support associates, resident/faculty physicians, hospital associates and management. Responsibilities: Identify routine, urgent or emergency situations and follow procedures related to scheduling and obtaining proper referral/authorization for treatment. Greet all patients upon arrival in a friendly, courteous, and professional manner; demonstrate and maintain a working knowledge of customer service principles and departmental expectations regarding customer service. Show concern for patient problems and ensure comfort while waiting to be registered or seen by the provider. Document all necessary demographic, insurance and financial information in the computer system. Compile or retrieve scheduled reports from the computer system. Assist physicians by preparing patients for examination/treatment/procedure; assess the patient's condition by documenting patient history, vital signs, chief complaints, etc. Perform procedures such as EKG, stress tests, casting, cast removal, suturing, point‑of‑care testing, and other related tasks. Expedite the flow of authorization requests through the Managed Care System. Prepare requests for authorization of services by ensuring form completion, eligibility verification, benefits, etc. Accurately enter referral information into the computer system with a thorough understanding of the correct system codes. Maintain accurate tracking of services, notify patients and providers of authorization decisions, and follow through on the status of referrals. Coordinate the initiation of specific home health services, DME services, diagnostics, etc. Administer specified medication (oral, intradermal, subcutaneous, or intramuscular injection) and record time and amount in the patient chart. Observe each patient and report adverse reactions to medical personnel. Dress wounds, apply compresses, ice bags and hot water bottles. Assemble and use equipment such as catheters and oxygen suppliers. Collect samples such as urine and sputum for testing. Perform routine laboratory tests on samples. Sterilize equipment and supplies by following clinic policy. Maintain cleanliness of the facility, exam rooms and instrumentation per practice and OSHA policies. Prepare exam rooms with necessary instruments. Order supplies per clinical standards. Document all incidents according to mandated rules and regulations and properly dispose of contaminated and disposable items. Lead the Medical Assistants in each clinic to improve patient flow. Monitor workflow to ensure efficiency and timeliness. Initiate staffing changes and direct work tasks as necessary to manage fluctuating volumes. Demonstrate competence to perform assigned responsibilities in a manner that meets the age‑specific and developmental needs of members served by the department. Adapt appropriately to assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age‑specific and other developmental needs of each member served. Perform other duties as assigned. Requirements: CERT LVN license in the state of employment or a compact BLS certification Work Type: Full Time We are an equal opportunity employer. #J-18808-Ljbffr Downtown Boulder Partnership