Shift Leader

Shift Leader Pay: $17.25 – $17.75 per hour. Pay transparency: earn between $17.25 and $17.75 plus digital tips. Job Responsibilities Lead team members on shifts, including efficient assignment of tasks while providing feedback. Ensure all security procedures are followed. Ensure back‑of‑the‑house procedural standards are met. Count drawers and follow proper daily cash handling procedures. Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently. Comply with health and safety standards for food, cleanliness and safety. Restock food line, chips and cooler. Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash. Operate cash register: handle, balance and follow all cash handling procedures. Effectively handle customer complaints or issues. Complete other duties as assigned. What We Offer Competitive pay. Medical, Dental & Vision Insurance. Domestic Partnership Benefits. Paid Parental Leave. FSA and HSA with Employer Contribution. Commuter Benefit Program. Retirement Savings 401(k) with company match. Employee Assistance Program. Paid Time Off. Discount Program. Flexible Work Schedule. Career growth opportunities. What You Bring Great customer service orientation and a desire to delight customers with food and a positive atmosphere. Strong written and verbal communication skills. Problem‑solving ability. Comfortable working in a fast‑paced environment with higher levels of noise from music, customers and employees. Ability to manage potential allergens: peanuts, eggs, dairy, gluten, soy, seafood and shellfish. Ability to handle kitchen heat; knife skills are a plus. At least 18 years old. Preferable minimum of one year supervisory experience in a restaurant or retail environment. Ability to stand and walk for 8‑9 hours as needed, and lift up to 10 pounds frequently and up to 50 pounds occasionally. Illinois applicants: must become food‑safety certified within 30 days of employment. Additional Requirements All Shift Leaders must be trained and pass a Food Safety Certification course. In Illinois, certification is required through the Illinois Department of Public Health; in other states, certification is required through ServSafe, the National Registry of Food Safety Professionals, or the National Environmental Health Association. Failure to meet certification requirements after two attempts will disqualify the candidate from the Shift Leader or managerial position. Equal Employment Opportunity Statement We are an equal‑opportunity employer. All employment decisions are based on qualifications, merit, and business need. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. #J-18808-Ljbffr