Loan Support Officer

General Summary Following established policies and department procedures, support Loan Officers in client service and loan processing. Assist in monitoring and training assistant-level staff. Essential Functions Support the lending team’s client service and loan processing. Coordinate with internal and external units (e.g., loan documentation department, loan servicing department, title, escrow, borrower, broker) to close commercial loans. Provide quality client service and follow up on outstanding items. Prepare required disclosure information within designated time frames. Ensure compliance with Bank, regulatory and credit requirements with emphasis on quality client service while adhering to given deadlines. Assist with mentoring and training Loan Assistants. Assist in monitoring loan covenants and insurance. Upload loan-related documents to imaging system. Prepare periodic reports. Qualifications Education: College graduate with a major in accounting, finance, or business preferred. Experience: Minimum 2-3 years of corporate commercial lending and banking experience with good knowledge of lending regulations, loan funding/closing, and credit/underwriting practices. Skills/Ability: PC proficiency. Good verbal and written communication skills. Organized and detail oriented. Good knowledge of Bank’s credit underwriting policies and approval process for assigned loans. Ability to manage loan funding/closing and complex loan issues. Ability to work effectively in a fast-paced, high production environment. Strong financial analysis and accounting skills. Other Details $26.44 – $38.46 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our California Job Applicant Privacy Policy. Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the “Know Your Rights: Workplace Discrimination is Illegal” Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at View phone number on click.appcast.io or View email address on click.appcast.io. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. #J-18808-Ljbffr Cathay Bank