Help Desk Analyst I: Fast-Paced IT Support & Resolution

TRC Talent Solutions seeks a Help Desk Analyst I to join a fast-paced IT support team in the Atlanta area. You will deliver technical assistance to restaurant locations and internal users, addressing both hardware/software issues and procedural questions. Responsibilities include triaging tickets, documenting in ServiceNow, assisting via phone/text/online, and collaborating across teams to resolve problems promptly while adhering to SOPs and quality metrics. #J-18808-Ljbffr