Claims Adjuster Trainee - Portland ME

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

As a claims adjuster trainee, you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers over the phone. In a fast-paced environment, you'll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You'll have the support of a collaborative team and ongoing coaching from leaders. We'll also teach you the insurance stuff - providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.


This is a hybrid role, which means you'll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that's at home or in the office, for a period of 12 months. After that period, the days you'll be expected to report to an office for important meetings, training, and collaboration will vary based on business needs. In this hybrid work environment, you'll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you're welcome to work in the office as often as you would like.


You must reside within a reasonable commute of Progressive's South Portland, ME Claims office at 600 Sable Oaks Dr., South Portland, ME 04106


Duties & responsibilities (upon completion of training)

Determine coverage

Determine liability (who's at fault for the damages)

Interview customers, claimants, and witnesses

Partner with appraisers/estimators to manage vehicle repairs

Negotiate with customers and other insurance carriers and resolve claims


Additional Qualifications/Responsibilities

Must-have qualifications

Three years of work experience OR

Bachelor's degree OR

Two years work experience and an associate degree


Schedule
Training: Monday-Friday 8:30am-5:30pm
Work Schedule: Monday-Friday 8:00am-5:00pm or 9:00am-6:00pm, based on business need, which we evaluate while you are in training


Location: South Portland, ME


Compensation

$54,000-$57,500/year

Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance