Financial Counselor

Your Experience Matters At Cottonwood Springs, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll support those who are in our facilities and interface and provide care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. How You'll Contribute The Financial Counselor provides guidance to patients in all aspects of their financial responsibilities that result from acceptance of the facility’s services. The Counselor assesses patients’ financial ability, determines the ability to pay, advises patients on insurance benefits, explains financial liability, collects payment, negotiates payment arrangements, secures financing, identifies funding sources and resolves any confusion the patient may have about their financial obligations to the facility. The Counselor is responsible for the accurate and timely verification of insurance benefits, including contacting patients and/or guardians to obtain additional insurance information, researching and maintaining an ongoing knowledge of HMO, PPO, Medicaid, Medicare, and commercial insurance reimbursement rates and criteria, evaluating plans to calculate and estimate the patient’s out‑of‑pocket charges, collecting co‑pays, co‑insurance, deductibles, etc., and exploring patients’ financial circumstances to ensure fair and reasonable repayment terms. What We Offer Comprehensive medical, dental, and vision plans, plus flexible‑spending and health‑savings accounts Competitive paid time off Income‑protection programs, such as life, accident, critical‑injury insurance, short‑ and long‑term disability, and identity theft coverage Tuition reimbursement, loan assistance, and 401(k) matching Employee assistance program including mental, physical, and financial wellness Professional development and growth opportunities Qualifications and Requirements Education: High school diploma or equivalent required, advanced education preferred. Experience: Previous experience in healthcare collections or a related field, or any combination of education, training, or experience in a health care business office setting preferred. Additional Requirements: May be required to work flexible hours and overtime. About Us Cottonwood Springs is a 108‑bed hospital located in Olathe, KS, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone—your experience matters. EEOC Statement Cottonwood Springs is an Equal Opportunity Employer. Cottonwood Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment. #J-18808-Ljbffr