Inside Sales Representative

Job Description

Job Description

Dexter is the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets.

Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.S. and Canada. Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved many years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service.

About the Role

Dexter is looking for an Inside Sales Representative to help grow our business by working directly with customers and prospects. This role focuses on outbound sales activity, account growth, and customer follow-up—finding new opportunities, bringing back inactive customers, and expanding existing accounts.

If you’re comfortable picking up the phone, talking with customers, and turning conversations into sales, this role offers a strong mix of relationship-building and performance-driven work.

What You’ll Be Doing

• Connect daily with new and existing customers via phone, email, and digital outreach
• Understand customer needs and recommend the right products and services
• Upsell and cross-sell to grow existing accounts
• Identify and follow up on new opportunities within assigned accounts
• Serve as a primary contact for customer questions, orders, and support needs
• Partner with internal teams to ensure smooth order fulfillment
• Meet or exceed sales and account growth goals
• Track customer activity, opportunities, and follow-ups in the CRM
• Share customer insights and market feedback with sales leadership

What We’re Looking For

• 2+ years of experience in inside sales, account management, or customer-facing roles (B2B preferred)
• Strong sales mindset with the ability to upsell and grow accounts
• Confident phone and written communication skills
• Organized and disciplined with follow-up and outreach schedules
• Comfortable using CRM systems (Salesforce, HubSpot, or similar)
• Customer-focused, solution-oriented approach
• Experience selling trailer, automotive, or manufactured parts preferred but not required
• College degree preferred, or equivalent work experience

Why Work at Dexter?

• Inside sales role with real impact on revenue growth
• Opportunity to build long-term customer relationships
• Team environment with support from operations and customer service
• Clear expectations and measurable results

Dexter cares for our people. Here are some of our great, comprehensive Benefits:

• Dexter offers a competitive wage
• Full benefits package including Health, Dental, Vision, Life, STD, LTD, FSA, HSA
• 3% profit sharing in our Safe Harbor program
• 401(k) Plan with company contributions
• Paid Holidays and paid time off
• Opportunities for internal career development and growth

Apply now to join an industry leader and make a difference in what we do for the customers we serve!

Disclaimer:

The above statements are intended to describe the general nature of the level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel in said position