CX Platform Engineer: Salesforce Service Cloud & CCaaS
$75.2k - $91.9kRemote Jobs
A global product design company is seeking a CX DevOps & Platform Administrator to manage customer experience technology platforms, primarily Salesforce Service Cloud. This role is ideal for early-career professionals aiming to advance in CX systems development and DevOps, working closely with engineers and business stakeholders. The role offers ample growth opportunities in diverse areas of CX technology and competitive compensation, which ranges from $75,200 to $91,900 annually, along with comprehensive benefits. #J-18808-Ljbffr
$75.2k - $91.9k
...motivated and detail-oriented CX DevOps & Platform Administrator to support and maintain... ..., with a primary focus on Salesforce Service Cloud and Enterprise CCaaS platform (Zoom, familiarity with... ...development, integration engineering, or platform architecture , while...CloudSalesforceTemporary workLocal areaFlexible hours$162k - $234k
...Account Executive/GTM, CX Products Fractal Analytics... ...(Fractal's Agentic AI Platform): Cogentiq is Fractal's... ..., and RBAC across any cloud or LLM framework. It... ...technology solutions, CCaaS, or GenAI CX software products... ....ai, Zoho, Freshdesk, Salesforce, or similar is a...CloudSalesforceHourly payFull timeLocal area- ...Senior Client Services Project Manager, CX USA - Remote At NiCE, we don't limit our challenges. We challenge... ...common PM tools (e.g., MS Project, Salesforce, Jira, Asana, Smartsheet) and... ...innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized...CloudSalesforceContract workImmediate startRemote workShift work
$148.5k - $223.9k
...Infrastructure Job Details About Salesforce Salesforce is the #1... ...the Role The Voice Engineering team is responsible for... ...'s global contact center platforms that support critical... ..., automation, routing, and Service Cloud capabilities, with voice/contact...CloudSalesforceWorldwide- ...value from Cognigy’s AI platform. Reporting into... ...and CRM systems (e.g., Salesforce) to drive automation, insights... ...AI, strongly preferred; CCaaS experience also a plus... ...As the leading AI‑first CX platform built for real... ...that excels in AI, cloud, and digital, NiCE is consistently...CloudSalesforce
- ...Center software platform. This is a... ...leader within CX transformation,... ...Mentor Software Engineers. Work as a member... ...enterprise level CCaaS architecture for... ...gateways, and cloud telephony integrations... ...integrations (Salesforce, Microsoft... ...amazing service and technology...CloudSalesforceRemote work
$111.7k - $196.3k
.... Through Genesys Cloud, the AI-powered Experience... ...Orchestration platform, organizations can... ...Gartner Quadrant CX Platform in our... ...or cloud computing services. ~ Understanding... ...including Salesforce (CRM), Clari or similar... ...customer experience, CCaaS, UCaaS, API's,...CloudSalesforceContract workLocal areaWork from homeWorldwideFlexible hours$100k - $150k
...Marketing Manager (Cogentiq CX) Fractal Analytics... ...(Fractal's Agentic AI Platform): Cogentiq is... ...guardrails, and RBAC across any cloud or LLM framework. It... ...(such as HubSpot, Salesforce, Marketo, etc.) for targeting... ...based Contact Center, CCaaS, or AI-powered agent...CloudSalesforceHourly payFull timeLocal area- ...Financial Services Digital Customer Experience Strategy... ...Responsibilities include defining CX vision and maturity,... ...initiatives with key platforms and fintech/AI partners... ...with modern digital, cloud, data, and AI platforms... ...relationships with Salesforce, Microsoft, Adobe, Pega...CloudSalesforce
$75 - $85 per hour
...consolidate, and innovate across their Salesforce and CCaaS platforms, creating a seamless and powerful... ...that integrates Salesforce Service Cloud and Service Cloud Voice with our CCaaS... ...consultant, working closely with internal engineering teams and external partners to...CloudSalesforceContract workRemote work- ...and adoption across platforms. This is a product... ...phases 1-3 with CX analysts; own scope... ...in professional services, financial services... ...without being an engineer ~ Strong communicator... ...(NetSuite, Salesforce), Power BI or similar... ...platforms, and cloud data platforms (Azure...CloudSalesforceLocal area
$115k - $149k
...to drive adoption of the Zio Service. Align with brand priorities... ...ensure the customer experience (CX) is streamlined, personalized,... ...relationship management (Salesforce), Microsoft Office (Visio)... ...Combining wearable biosensors and cloud-based data analytics with powerful...CloudSalesforceWork at officeRemote workFlexible hours- ...VP, CX Transformation (CCaaS) New York, New York, United States About The Job Job Description Overall, 15 years of experience and... ...like NICE, Genesys, AWS Certification in Google/AWS Cloud or LEX/POLLY or Watson Conversational AI is an advantage...CloudFlexible hours
- ...Capgemini as a Financial Services Digital Customer... ...include defining CX vision and... ...initiatives with key platforms and fintech/AI partners... ...modern digital, cloud, data, and AI... ...relationships with Salesforce, Microsoft, Adobe,... ...Information Systems, Engineering, Business, Finance...CloudSalesforceWork at officeRemote workHome officeFlexible hours
$180k - $200k
...Prenuvo is looking for a Senior Software Engineer – Salesforce Platform to join their Clinical Engineering team. The position involves designing and deploying solutions in Salesforce Health Cloud and Sales Cloud, requiring strong knowledge in Java, Python, Apex, and experience...CloudSalesforceRemote work$110k - $130k
...Manage relationships with vendor service providers Develop planning... ...are shared with Product, Engineering, Sales, and other CX stakeholders Partner cross‑functionally... ...Experience with support platforms (e.g., Zendesk, Intercom, Salesforce Service Cloud) Background in process...CloudSalesforceCasual workRemote workFlexible hours- ...An established industry player is seeking an experienced Oracle CX Service Cloud professional with extensive knowledge of EBS SCM modules. In this role, you will leverage your 7-10 years of EBS experience to lead implementation projects, prepare test case documents, and...Cloud
- ...a private, global, multi-cloud IP network, to bringing hyperlocal... ...with SDR and Solutions Engineering counterparts. This is a... ...selling CPaaS, UCaaS, CCaaS, telecom, or AI/ML platforms. ~ Track record closing... ...with modern sales tools (Salesforce, Outreach, Gong, etc.)....CloudSalesforceRemote job
$80k - $140k
...Overview The Release Engineer will support the production deployment and release management activities for a cloud-based platform leveraging Salesforce, AWS services, and API-driven integrations for the Department of Veteran Affairs (VA) for Loan Guaranty Service (LGY...CloudSalesforceFull timeImmediate startRemote work- ...satisfaction by collaborating with various teams. The ideal candidate has over 5 years of experience in SaaS/cloud sales, with strong knowledge of CRM systems such as Salesforce and experience in the law enforcement sector. The role offers a competitive salary and extensive...CloudSalesforceRemote workFlexible hours
- ...Jobs is seeking a talented Solution Architect to join their Service Cloud Voice practice. You will engage with customers to capture requirements... ...with AI teams. The ideal candidate will have extensive Salesforce experience, project management skills, and the ability to...CloudSalesforceRemote work
$63 - $90 per hour
...dynamic technology company in the United States is seeking a talented Salesforce Engineer 3 to design and implement Salesforce solutions. Ideal candidates will have over 3 years of experience in Service Cloud and Sales Cloud, along with strong API and Apex development...CloudSalesforceHourly pay- ...and collaboration platforms that improve clinical... ...with Solutions Engineering, Product, and Marketing... ...through Salesforce. Competitive... ...Contact Center, or Cloud Communications solutions (UCaaS/CCaaS/SaaS), preferably... ...status, military service, political affiliation...CloudSalesforceFull timePart timeWork experience placementLocal area
- ...years of relevant sales experience, especially in consulting services and cloud products. Candidates should have strong organizational and... ...interpersonal skills, proven track records in sales, and knowledge of Salesforce CRM and marketing applications. The firm offers a flexible...CloudSalesforceRemote workFlexible hours
- ...across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic... ...strategic partner ecosystem and our robust technology platforms across the IBM portfolio. Lead Oracle CX Service and Field Service implementations across business...CloudWorldwide
$80 - $120 per hour
...EmergencyMD busca un Solutions Architect con experiencia en Service Cloud Voice para liderar el diseño y la implementación de soluciones... ...de experiencia en consultoría y habilidades de desarrollo en Salesforce. Esta es una posición de contratista ofreciendo una tarifa competitiva...CloudSalesforceFor contractors- ...A leading technology firm is seeking a Salesforce Administrator to enhance automation and improve customer segmentation. The... ...least 3 years of experience, including familiarity with Service and Marketing Clouds. This remote position involves working collaboratively across...CloudSalesforceRemote work
- ...A technology services company is looking for a Salesforce Administrator to join a remote team supporting the City of Boulder. The ideal candidate will have... ...experience, proficiency in configuring Service Cloud, and strong skills in data management and user access...CloudSalesforceRemote work
- ...A consulting firm is seeking a Salesforce Solutions Consultant to design, configure, and deliver Salesforce... ...experience, including 5+ years on the Salesforce platform, with a strong understanding of Sales and Service Cloud. Responsibilities include translating...CloudSalesforceRemote work
- ...A global technology company is seeking a Senior Salesforce Administrator to manage and optimize its Salesforce platform, focusing on Service Cloud while collaborating with cross-functional teams. The ideal candidate has over 5 years of Salesforce administration experience...CloudSalesforceRemote work
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