Front Desk Supervisor

Property Description Hilton San Diego Gaslamp Quarter is a prestigious hotel located in the heart of downtown San Diego, offering exciting job opportunities for hospitality professionals looking to be part of a dynamic team. Joining our team means becoming part of a renowned hospitality brand known for its commitment to exceptional guest service and luxurious amenities. The hotel boasts a prime location in the vibrant Gaslamp Quarter, with easy access to popular attractions, restaurants, and nightlife, making it a sought-after destination for both business and leisure travelers. As a team member, you will have the opportunity to work in a fast‑paced and exciting environment, providing outstanding service to guests from all over the world. Hilton San Diego Gaslamp Quarter values professional growth and development, offering opportunities for advancement within the organization. Join our team and be part of a rewarding and fulfilling career in the hospitality industry, where your skills and dedication will be recognized and rewarded. Overview Are you a dynamic and customer‑focused professional with a passion for hospitality? Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional guest service. With your high energy, enthusiasm, and strong leadership skills, you’ll ensure smooth front desk operations and create memorable experiences for our valued guests. Take the next step in your career and be part of a team that values excellence, growth, and teamwork. Key Responsibilities Supervise front desk operations, including check‑in, check‑out, and guest services Lead and motivate the front desk team to provide exceptional customer service Handle guest inquiries, concerns, and special requests in a professional and efficient manner Train and onboard new front desk staff members Ensure accuracy and completeness of guest reservations and billing information Collaborate with other departments to resolve guest issues and enhance guest experiences Maintain a clean and organized front desk area Monitor and maintain compliance with hotel policies and procedures Qualifications Prior cash handling experience necessary High School graduate or G.E.D. equivalent Ability to communicate effectively with the public and other Team Members Read, write and speak English fluently Six months Front Desk experience Strong computer skills Flexible schedule including nights and weekends Benefits Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation. Davidson Hospitality is a drug free workplace. Pre‑employment drug test and background check required. We participate in E‑Verify. Salary Range USD $26.50 - USD $27.50 /Yr. #J-18808-Ljbffr Davidson Hospitality Group.