Service Advisor Automotive

Job Description

Job Description

We are hiring for a Service Advisor to assist our team. This position is a high energy position that is ideal for people who thrive in a multi-tasking, fast paced urgent work environment.

• • Greet customers, listen to the description of the problem, obtain customer and vehicle information
  • Inspect all vehicles for bodywork, notify the customer if work is needed
  • Secure agreement from customers before repairs; cover cost estimate; and approximate time when vehicle's work will be completed
  • Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacture's specifications, using maintenance menus
  • Follow up progress of each repair order during the day, contact customers by telephone regarding changes in the estimate or time promised
  • Handle telephone inquiries and return phone messages promptly
  • Assist the service manager as necessary

• High School Diploma or equivalent
• Ability to work in a fast-paced environment
• Strong organizational and time management skills
• Capability to calculate figures and amounts such as discounts, interest, and commissions
• Experience with a Service department (preferred)
• Valid Driver’s License (required)

F. A.M.I.L.Y Values
F- Faith Driven and principles.
A-Attitude that encourages courtesy and respect.
M-Mission to serve and go beyond the extra mile.
I-Identify and hire the best people.
L-Lead, so others can follow.
Y-You are family and what happens to YOU, matters to US!

Company Description

F. A.M.I.L.Y Values\nF- Faith Driven and principles.\nA-Attitude that encourages courtesy and respect.\nM-Mission to serve and go beyond the extra mile.\nI-Identify and hire the best people.\nL-Lead, so others can follow.\nY-You are family and what happens to YOU, matters to US!