Home Care Office Manager Full Time (Johns Creek, GA)

You are applying for work with a Comfort Keepers franchisee, not CK Franchising, Inc. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.


Job Summary

Supervises the coordination of overall communication in the office. Answers the telephone and gives information to caller; completes client intake questionnaire and/or routes call to appropriate individual. Processes incoming mail. Answers routine correspondence. Prepares outgoing mail. Files correspondence and other records.

• Coordinates meetings and appointments for office as required.
• Leads and directs the caregiver recruiting/on-boarding process.
• Processes employment applications and assists in other employment activities, screening, interviewing, reference & background checking, and new employee orientation according to established guidelines.
• Coordinates, prepares and reports on various client, caregiver, payroll, billing, and related accounting reports on a regular and as required basis.
• Enters, maintains, and corrects client, employee records in ClearCare and hard copy formats.
• Enters payroll, billing and related accounting data into computer and back-up system as required.
• Responsible for ordering and maintaining office supplies, forms, and equipment

Qualifications: High School diploma or GED and one-year related experience and/or training in a business office environment. Requires strong administrative and computer skills (Office, Excel, PowerPoint).

• One or more years work experience in home care, home health, hospice, or hands-on care field (i.e., hospital/ambulance, skilled or assisted nursing facility or rehabilitative setting)
• Previous experience in staffing or scheduling
• Previous experience in case management including correspondence with patients, their families, and support staff (hospital, doctor, referral source, community, etc.)
• Ability to excel in a very fast paced and diverse work environment

Must possess and demonstrate excellent communication skills as well as positive professional, business image.

This is an entry-level management position with a great career potential!