Head Teller

Head TellerJoin Pennian Bank, a growing community bank committed to delivering exceptional banking and financial services tailored to meet the evolving needs of our customers. We foster a culture of integrity, respect, and collaboration, empowering our employees to build meaningful relationships and provide outstanding service. If you are passionate about helping others and thrive in a team-oriented environment, we invite you to become a vital part of our dedicated team.Are you a customer-focused banking professional with leadership experience and a passion for operational excellence? We're looking for a Head Teller at our office in Ickesburg to oversee our Teller Unit and ensure top-tier service, accuracy, and efficiency—while mentoring a high-performing team.Example of Some Key ResponsibilitiesSupervise, coach, and support Teller staff to deliver exceptional customer serviceCoordinate schedules, assign work, and optimize workflowAssist in onboarding, training, and ongoing performance managementEnsure accurate and efficient processing of all transactions (paying, receiving, balancing)Oversee vault, ATM, and cash handling activitiesMaintain appropriate cash levels and complete daily vault balancingOrder currency/coin and manage shipmentsEnsure compliance with all procedures and regulatory requirementsPromote a team-oriented, service-first environmentEncourage referrals and identify opportunities to connect customers with products/servicesPrepare and deliver reports to leadershipCore QualificationsHigh school diploma or equivalentProven experience in banking or financial services (Teller experience preferred)Leadership or supervisory experience preferredStrong knowledge of teller operations and cash handling proceduresExcellent communication, coaching, and organizational skillsDetail-oriented with a strong commitment to accuracy and complianceBenefitsWe offer competitive benefits and opportunities for advancement, supporting our team members in reaching their professional goals. The following benefits are available with this full-time position:Medical (including prescription), dental, and vision insurancePaid life, accidental death and long-term disability insuranceShort-term disability payVoluntary life insurance for employee, spouse and dependentsAccident and cancer insurance401(k) plan with company matchEmployee Stock Ownership Plan (ESOP)Paid time off and holidaysVoluntary Time Off and opportunities to volunteer in the communities we serveConsumer loan discount and additional employee services (ex. free personal checking accounts, free safe deposit box, waivers of certain charges, etc.)Opportunities for career development and advancementTake the next step in your banking career and help us deliver outstanding customer experiences. Apply today!